Nora Hilda Guel

3310 STONEY CLUSTER, San Antonio, TX 78247 · Bexar County

10cited violations

1serious

7inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:45 AM-06:00 PM
Phone: (210) 451-9335
Regulated since: Jun 24, 2009
HHSC IDs: Operation 460054 · number 980567
Official record: HHSC Child Care Search

Violations by category

Illness & medication 1
Supervision & ratios 2
Safety & premises 2
Staff background & training 2
Records & paperwork 1
Other 2

Year by year

Year	Violations	Serious	Main categories
2024	6	0	Illness & medication (1), Safety & premises (2), Staff background & training (1), Records & paperwork (1), Other (1)
2023	1	0	Staff background & training (1)
2022	3	1	Supervision & ratios (2), Other (1)

Inspections, investigations & assessments

Oct 21, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 16, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 2, 2024 Inspection · Deficiencies cited
- Staff background & training
  Provider did not have a signed orientation statement at time of review.
  
  HHSC 747.1301(1) — Orientation Required for Caregivers-Overview of Minimum Standards
  
  HHSC risk weight: Medium High. Corrected 2024-12-16. Correction verified 2024-12-05.
- Other
  Provider did not have the annual CPSC certification at the time of review.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2024-12-09. Correction verified 2024-12-05.
- Safety & premises
  Provider did not have a documented fire drill for the previous month.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2024-12-16. Correction verified 2024-12-12.
- Illness & medication
  One out of four records reviewed did not have current immunization records on file.
  
  HHSC 747.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2024-12-30. Correction verified 2024-12-03.
- Safety & premises
  Emergency contacts did not have addresses listed for the point of contact.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2024-12-16. Correction verified 2024-12-12.
- Records & paperwork
  Provider did not have a signed affidavit on file at time of review.
  
  HHSC 747.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2024-12-16. Correction verified 2024-12-12.
HHSC inspection history
May 30, 2023 Inspection · Deficiencies cited
- Staff background & training
  CPR/First Aid certificate was expired.
  
  HHSC 747.1007(5) — Primary Caregiver in Registered Home Qualifications - pediatric first-aid and pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-06-09. Correction verified 2023-06-16.
HHSC inspection history
Jan 6, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 15, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  There were eight children present at the time of inspection.
  
  HHSC 747.1701 — Child/ Caregiver Ratio - Registered Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2022-12-15. Correction verified 2023-01-06.
HHSC inspection history
Dec 6, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  There were eight children present at the time of inspection.
  
  HHSC 747.1701 — Child/ Caregiver Ratio - Registered Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2022-12-06. Correction verified 2022-12-15.
- Other Serious
  An infant was placed on the swing for naptime.
  
  HHSC 747.2326 — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected at inspection. Corrected 2022-12-06.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Nora Hilda Guel, 3310 STONEY CLUSTER, San Antonio, TX 78247-3945 (operation ID 460054, operation number 980567), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.