Alphabest @ Jackson - Prosper

10700 ALVIRIA DRIVE, Frisco, TX 75035 · Collin County

14cited violations

1serious

12inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 80
Ages: School
Hours: 03:00 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Jul 28, 2025
HHSC IDs: Operation 1482727 · number 1799832
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 3
Food & allergies 4
Staff background & training 1
Records & paperwork 4
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	2	1	Supervision & ratios (1), Records & paperwork (1)
2025	5	0	Supervision & ratios (1), Food & allergies (1), Staff background & training (1), Records & paperwork (2)
2024	7	0	Supervision & ratios (1), Food & allergies (3), Records & paperwork (1), Other (2)

Inspections, investigations & assessments

May 19, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 6, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 23, 2026 Inspection · Deficiencies cited
- Supervision & ratios Serious
  2 staff members supervising children in the gym were observed texting on their phones during today's inspection.
  
  HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2026-01-23. Correction verified 2026-02-06.
- Records & paperwork
  The program didn't notify Licensing of the change in program director.
  
  HHSC 744.303(4) — Report Change in Director
  
  HHSC risk weight: Medium High. Corrected 2026-01-23. Correction verified 2026-01-27.
HHSC inspection history
May 19, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 8, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 1, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 6, 2025 Assessment · Deficiencies cited
- Staff background & training
  Annual trainings need to be provided for staff member.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2025-02-12. Correction verified 2025-02-12.
- Records & paperwork
  Personnel record wasn't available for one staff member employed at the program location.
  
  HHSC 744.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-02-12. Correction verified 2025-02-12.
HHSC inspection history
Jan 17, 2025 Inspection · Deficiencies cited
- Food & allergies
  The program still isn't serving at least two components for snacks that meets meal pattern requirements as required by the CACFP meal and snack patterns.
  
  HHSC 744.2401(b) — Nutrition and Food Service - Follow Meal Patterns
  
  HHSC risk weight: Medium High. Corrected 2025-01-31. Correction verified 2025-02-12.
- Records & paperwork
  A copy of the program's permit wasn't located in the program's licensing binder.
  
  HHSC 744.401(1) — Posting Requirements-License
  
  HHSC risk weight: Medium. Corrected 2025-01-31. Correction verified 2025-02-12.
- Supervision & ratios
  Child records still weren't available for review during today's follow-up.
  
  HHSC 744.601(a) — Provide Access to Children's Records - During Hours of Operation
  
  HHSC risk weight: Medium. Corrected 2025-01-31. Correction verified 2025-02-06.
HHSC inspection history
Dec 6, 2024 Inspection · Deficiencies cited
- Other
  The children watched a movie during today's inspection that exceed the one hour screen time limit.
  
  HHSC 744.2007(b)(3) — Screen Time Activities - Not Exceed One Hour Daily
  
  HHSC risk weight: Medium. Corrected 2024-12-06. Correction verified 2025-01-17.
- Food & allergies
  The program isn't serving at least two components for snacks that meets meal pattern requirements as required by the CACFP meal and snack patterns.
  
  HHSC 744.2401(b) — Nutrition and Food Service - Follow Meal Patterns
  
  HHSC risk weight: Medium High. Corrected 2024-12-20. Correction verified 2025-01-17.
- Records & paperwork
  The program's permit isn't posted in the program binder.
  
  HHSC 744.401(1) — Posting Requirements-License
  
  HHSC risk weight: Medium. Corrected 2024-12-13. Correction verified 2025-01-17.
- Other
  A copy of the most recent inspection isn't posted in the program's binder.
  
  HHSC 744.401(2) — Posting Requirements- Letter or form from the most recent licensing inspection or investigation.
  
  HHSC risk weight: Medium. Corrected 2024-12-13. Correction verified 2025-01-17.
- Supervision & ratios
  Child records could weren't accessible and couldn't be reviewed during today's inspection.
  
  HHSC 744.601(a) — Provide Access to Children's Records - During Hours of Operation
  
  HHSC risk weight: Medium. Corrected 2024-12-20. Correction verified 2025-01-17.
HHSC inspection history
Nov 7, 2024 Inspection · Deficiencies cited
- Food & allergies
  The program isn't serving snacks that meets meal pattern requirements as required by the CACFP meal and snack patterns
  
  HHSC 744.2401(b) — Nutrition and Food Service - Follow Meal Patterns
  
  HHSC risk weight: Medium High. Corrected 2024-11-08. Correction verified 2024-12-06.
HHSC inspection history
Sep 26, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 1, 2024 Inspection · Deficiencies cited
- Food & allergies
  A thermometer and cotton balls are needed for the program's first-aid kit.
  
  HHSC 744.2753(a) — First Aid Kit - Incomplete Kit
  
  HHSC risk weight: Medium. Corrected 2024-08-08. Correction verified 2024-08-12.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Jackson - Prosper, 10700 ALVIRIA DRIVE, Frisco, TX 75035 (operation ID 1482727, operation number 1799832), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.