Creative Connections Childrens Center
9302 WILCREST DR, Houston, TX 77099 · Harris County
Program
- Type
- Licensed center
- Licensed capacity
- 198
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-07:00 PM
- Director / administrator
- Silvia Vo
- Phone
- (281) 568-1121
- Regulated since
- Jul 16, 1997
- HHSC IDs
- Operation 149361 · number 526464
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Other (1) |
| 2025 | 2 | 0 | Cleanliness & sanitation (2) |
| 2024 | 5 | 3 | Illness & medication (1), Supervision & ratios (2), Other (2) |
| 2023 | 6 | 4 | Safety & premises (3), Other (3) |
| 2022 | 16 | 5 | Cleanliness & sanitation (1), Supervision & ratios (8), Food & allergies (2), Records & paperwork (1), Other (4) |
Inspections, investigations & assessments
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Jan 22, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 13, 2026 Inspection · Deficiencies cited
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Other Serious
A caregiver responsible for the three and four year old classroom stated they were responsible for 24 children. The children were counted and I observed 25 children in the group.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-01-13. Correction verified 2026-01-22.
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Other Serious
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Nov 13, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 13, 2025 Report · Deficiencies cited
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Cleanliness & sanitation
Based on the information reviewed, it was observed that a caregiver did not wash their hands after diapering children.
HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
HHSC risk weight: Medium High. Corrected 2026-01-05. Correction verified 2026-01-13.
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Cleanliness & sanitation
Based on the information reviewed during this investigation, it was observed that children did not wash their hands after having their diapers changed.
HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
HHSC risk weight: Medium High. Corrected 2026-01-05. Correction verified 2026-01-13.
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Cleanliness & sanitation
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Nov 3, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Oct 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 21, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 7, 2024 Inspection · Deficiencies cited
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Other Serious
Upon arrival, staff members were unaware of the number of children present in a combined area.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-11-07. Correction verified 2024-11-21.
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Supervision & ratios
One caregiver was observed with eight infants ages 1-15 months old. The specified age group for the classroom was 0-11 months. The maximum number of children one caregiver can supervise for this age range is four. The caregiver was over ratio by four children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2024-11-07.
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Other Serious
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Oct 24, 2024 Inspection · Deficiencies cited
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Other Serious
A caregiver in the infant room was unaware of the number of children responsible for. The caregiver stated eight children were present however nine were present in the room.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2024-10-24. Correction verified 2024-11-07.
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Illness & medication
Records were evaluated for ten children enrolled and the following was determined: Two children needed emergency contact information. Three children needed permissions for transportation. Three children needed permissions for field trips. Four children needed permissions for water activities, including if whether the child is able to swim without assistance. One child needed an updated immunization record. Incident reports completed for two children in care were missing information such as the date and parent/director signature.
HHSC 746.603(a) — Children's Records Maintained
HHSC risk weight: Medium. Corrected 2024-11-04. Correction verified 2024-11-07.
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Other Serious
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Oct 21, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 19, 2024 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information obtained, it was determined a caregiver did not maintain proper supervision while watching two separate groups of children ages three and four years old. The caregiver left one group unattended multiple times to attend to the classroom and retrieve an item from the classroom.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-08-09. Correction verified 2024-08-20.
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Supervision & ratios Serious
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Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 3, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jul 20, 2023 Inspection · Deficiencies cited
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Safety & premises Serious
During this inspection I observed a four month old in a crib with a pacifier attached to their clothing. The attachment was observed under the infants neck.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-07-20. Correction verified 2023-08-03.
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Safety & premises
During this inspection I observed a 12 month old drinking a bottle in the crib.
HHSC 746.2419(5) — Requirements for Feeding Infants - Fed in Safe Manner
HHSC risk weight: Medium High. Corrected 2023-07-20. Correction verified 2023-08-03.
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Safety & premises Serious
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Jul 13, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jun 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 23, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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May 12, 2023 Report · No deficiencies cited
No violations cited on this visit.
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May 4, 2023 Report · Deficiencies cited
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Other Serious
During this investigation it was determined a caregiver did not demonstrate good judgement by continuously holding a child's hand and wrists as the child was falling to the floor trying to get away causing the child to have a dislocated elbow.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-06-16. Correction verified 2023-06-28.
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Other Serious
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Jan 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 17, 2023 Inspection · Deficiencies cited
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Other Serious
A caregiver in the Two's I classroom was unaware of the group responsible for. The caregiver stated nine children were present, however ten were observed in the classroom.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2023-01-17. Correction verified 2023-01-30.
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Other Serious
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Jan 6, 2023 Inspection · Deficiencies cited
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Other Serious
An eight month old child was observed asleep on a floor mat. The child was originally placed on a boppy pillow and slid onto the floor.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2023-01-06. Correction verified 2023-01-17.
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Safety & premises
During the follow up inspection an eight month old non-walking infant was observed sleeping on a mat.
HHSC 746.2405(2) — Infant Care Area Furnishings and Equipment - Crib for Each Non-walking Infant Younger Than 12 Months of Age
HHSC risk weight: Medium High. Corrected 2023-01-06. Correction verified 2023-01-17.
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Other Serious
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Dec 20, 2022 Inspection · Deficiencies cited
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Supervision & ratios
One caregiver was observed with five children ages 8 months, 9m, 11m, 11m, and 15 months. The specified age group was 0-11 months. The caregiver was over ratio by one child.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-12-20. Correction verified 2023-01-06.
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Supervision & ratios
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Sep 1, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 9, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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May 26, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The caregiver in the Toddler I classroom was observed caring for 9 children ages 14m, 16m, 16m, 17m, 17m, 18m, 18m, and 19m, and 2y. The specified age group for the room is 12-17 months. The maximum number of children one caregiver may supervise for this age group is 5. The caregiver was over ratio by four children.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-05-26. Correction verified 2022-06-09.
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Supervision & ratios
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May 11, 2022 Inspection · Deficiencies cited
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Other Serious
The caregiver in the Pre-K classroom was unaware of the number of children present. The caregiver stated a total of 18 children were present, however 19 were counted in the room.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-05-11. Correction verified 2022-05-26.
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Supervision & ratios
The caregiver in the Pre-K classroom was observed caring for 19 children ages 3-5 years old. The specified age group for the room was 4 years old. The maximum number of children one caregiver may supervise for this age group is 18. The caregiver was over ratio by one child.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-05-11. Correction verified 2022-05-26.
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Food & allergies
A twelve month old was observed layng down on a mat in the infant classroom. The child was observed drinking from a bottle.
HHSC 746.2419(5) — Requirements for Feeding Infants - Fed in Safe Manner
HHSC risk weight: Medium High. Corrected 2022-05-11. Correction verified 2022-05-26.
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Other Serious
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May 10, 2022 Report · Deficiencies cited (self-report)
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Other Serious
Based on the information obtained, it was determined that the caregiver failed to demonstrate good judgment as she was issued a citation for failure to control speed after an auto accident.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2022-06-08. Correction verified 2022-06-09.
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Other Serious
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Apr 29, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The caregiver in the Infant classroom was observed caring for 5 children ages 3 months, 6m, 7m, 11m, and 11m. The specified age group for the room is 0-11 months. The maximum number of children one caregiver may supervise for this age group is four. The caregiver was over ratio by one child.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-04-29. Correction verified 2022-05-11.
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Supervision & ratios
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Apr 28, 2022 Report · No deficiencies cited
No violations cited on this visit.
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Apr 14, 2022 Inspection · Deficiencies cited
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Supervision & ratios Serious
During the follow up inspection a three year olf child left the four year old classroom. The child was discovered hiding under a table.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-04-14. Correction verified 2022-04-29.
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Supervision & ratios
The caregiver in the Toddler I classroom was observed caring for 6 children age 13m, 14m, 15m, 15m, and 16 months. The specified age group for the room is 12-17 months. Tthe maximum number of children one caregiver may supervise for this age group is five. The caregiver was over ratio by one child.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2022-04-14. Correction verified 2022-04-29.
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Supervision & ratios Serious
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Apr 1, 2022 Inspection · Deficiencies cited
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Other Serious
The caregiver in the Three's classroom was unaware of the number of children present in the room. The caregiver stated 11 children were present, however nine were signed in.
HHSC 746.1203(2) — Responsibilities of Caregivers - Know Group Responsible For
HHSC risk weight: High. Corrected 2022-04-01. Correction verified 2022-04-14.
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Food & allergies
I observed unlabeled bottles in two of the classrooms. Note: This was corrected during inspection.
HHSC 746.2419(6) — Requirements for Feeding Infants - Label Bottles/Cups
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-04-01.
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Cleanliness & sanitation
I observed tears in diaper changing equipment in four classrooms.
HHSC 746.3503(a) — Diaper Changing Equipment - Smooth, Non-absorbent, Easy to Clean Surface
HHSC risk weight: Medium High. Corrected 2022-04-04. Correction verified 2022-04-04.
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Other Serious
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Mar 29, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
Based on the information obtained, it was determined that supervision was not maintained when a child fell and broke their collarbone on the outdoor playground.
HHSC 746.1203(4) — Responsibilities of Caregivers- Supervision of Children
HHSC risk weight: High. Corrected 2022-05-26. Correction verified 2022-06-09.
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Supervision & ratios
The operation did not notify Child Care Regulation of a child injury that required medical care.
HHSC 746.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2022-04-01. Correction verified 2022-05-05.
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Other
Based on the information obtained, it was determined that a parent was not immediately notified of an injury requiring medical treatment.
HHSC 746.307(b)(1) — AP Parental Communication - Injury Requires Treatment by Health Care Professional or Hospitalization
HHSC risk weight: Medium High. Corrected 2022-05-26. Correction verified 2022-06-09.
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Records & paperwork
Attendance sheets were reviewed for two directors. Time sheets were only available for the week of March 28, 2022.
HHSC 746.801(5) — Required Records Maintained and Made Available - Employees' Attendance
HHSC risk weight: Medium. Corrected 2022-04-01. Correction verified 2022-05-04.
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Supervision & ratios Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.