Kids Palace Learning Center

4619 BROADWAY ST, Galveston, TX 77551 · Galveston County

22cited violations

3serious

13inspections & investigations

1enforcement actions

Program

Type: Licensed center
Licensed capacity: 50
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-08:45 PM
Director / administrator: Jessica Watson
Phone: (409) 526-9371
Regulated since: Oct 9, 2015
HHSC IDs: Operation 1211228 · number 1595396
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Supervision & ratios 3
Safety & premises 4
Staff background & training 4
Records & paperwork 1
Other 8

Year by year

Year	Violations	Serious	Main categories
2026	1	1	Supervision & ratios (1)
2025	4	0	Supervision & ratios (1), Safety & premises (2), Staff background & training (1)
2024	6	0	Cleanliness & sanitation (1), Supervision & ratios (1), Other (4)
2023	6	2	Cleanliness & sanitation (1), Safety & premises (2), Other (3)
2022	5	0	Staff background & training (3), Records & paperwork (1), Other (1)

Enforcement actions

Seen Oct 1, 2026 — Conditions on permit (HHSC operation record)

HHSC publishes these as current flags on the operation, not as dated actions. The date shown is when this site first saw the flag. The HHSC Child Care Search has the details.

Inspections, investigations & assessments

Apr 9, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 1, 2026 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation allowed a staff member with a CBCU determination of Eligible/Provisionally Eligible with Conditions to perform duties that did not comply with the conditions outlined in the CBCU notice letter. The staff member was left in charge of the operation while the director was gone. She was also left alone with children / providing unsupervised care. Which was prohibited by the CBCU conditions. The operation failed to restrict the staff member s duties as required.
  
  HHSC 745.635(3) — AP Background ck determination - If provisionally eligible w/conditions or eligible w/conditions you must restrict duties per conditions/restrictions
  
  HHSC risk weight: High. Corrected 2026-04-01. Correction verified 2026-04-09.
HHSC inspection history
Apr 1, 2025 Inspection · Deficiencies cited
- Staff background & training
  The operation has not validated their people list since 8/11/24. Note: The director logged into the portal and validated the people list during my inspection.
  
  HHSC 745.651(2)(A) — Background Check Validation - Every 3 months each operation, other than a licensed, registered, or listed home, must validate current list
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-04-01.
- Safety & premises
  A Teeter Totter was observed on the playground. Note: The Teeter Totter was removed from the playground.
  
  HHSC 746.4605(a)(3) — Equipment Prohibited for Younger Than 5 Yrs - Fulcrum Seesaws
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-04-01.
- Safety & premises
  There is a rock climber structure that does not have the 6ft use zones around the structure. There was a teeter totter in the use zone of the slide. Note: The Teeter Totter was removed from the playground. The rock climber was also removed from the playground.
  
  HHSC 746.4803 — Measurement of Use Zone for Stationary Equipment
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-04-01.
HHSC inspection history
Jan 28, 2025 Assessment · Deficiencies cited
- Supervision & ratios
  Operation failed to report how many employees left in 2024 by January 15, 2025.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2025-01-29. Correction verified 2025-01-28.
HHSC inspection history
May 10, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 2, 2024 Inspection · Deficiencies cited
- Cleanliness & sanitation
  In the indoor play area several ceiling tiles were stained. In the reading room the glass window had a large crack in it. Photos were taken of both areas.
  
  HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
  
  HHSC risk weight: Medium High. Corrected 2024-05-22. Correction verified 2024-05-29.
- Other
  Two 18 months old toddlers was observed sitting in a high chairs not strapped in. A photo was taken and the caregiver strapped the toddlers in.
  
  HHSC 746.4501(b) — Chairs - Safety Straps Used if Required by Manufacturer
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-05-02.
HHSC inspection history
May 1, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 8, 2024 Inspection · Deficiencies cited
- Other
  Children under 2 years old was observed watching television during the inspection. The caregiver turned the television off.
  
  HHSC 746.2207(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected 2024-04-08. Correction verified 2024-05-02.
- Other
  Four children files out of four reviewed is missing the child s ability to swim without assistance documentation required by the new admission forms.
  
  HHSC 746.605(10) — Required Admission Information - Water Activity Permission
  
  HHSC risk weight: Medium. Corrected 2024-04-15. Correction verified 2024-04-26.
- Other
  Four childrens files out of four reviewed is missing the special needs documentation required by the new admission forms.
  
  HHSC 746.605(13) — Required Admission Information - Special Needs Statement
  
  HHSC risk weight: Medium High. Corrected 2024-04-15. Correction verified 2024-04-26.
HHSC inspection history
Jan 18, 2024 Assessment · Deficiencies cited
- Supervision & ratios
  A review of the Employees Who Left in 2023 data reveal that the operation had not reported the number of employees who left employment in 2023 by January 15,2024, as required.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2024-01-19. Correction verified 2024-01-19.
HHSC inspection history
Apr 28, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 11, 2023 Inspection · Deficiencies cited
- Other Serious
  I observed a child sleeping in a restrictive device. A photo was taken of the sleeping infant.
  
  HHSC 746.2426(a)(1) — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2023-04-11. Correction verified 2023-04-28.
- Cleanliness & sanitation
  In the common area the paint was peeling from the wall. A photo was taken.
  
  HHSC 746.3407(9) — Floors, ceilings and Walls in Good Repair and Clean
  
  HHSC risk weight: Medium High. Corrected 2023-04-18. Correction verified 2023-04-28.
- Other Serious
  I observed a child being released without being on the authorized pick up list.
  
  HHSC 746.4101 — Release of Children
  
  HHSC risk weight: High. Corrected 2023-04-11. Correction verified 2023-04-28.
- Other
  I observed a toddler sleeping in a restrictive device. A photo was taken.
  
  HHSC 746.4503(a) — Individual Cot, Bed, or Mat for Each Walking Child Through 4 Years of Age
  
  HHSC risk weight: Medium. Corrected 2023-04-12. Correction verified 2023-04-28.
- Safety & premises
  A climbing structure did not have the proper use zone. A photos were taken.
  
  HHSC 746.4803 — Measurement of Use Zone for Stationary Equipment
  
  HHSC risk weight: Medium. Corrected 2023-04-18. Correction verified 2023-04-28.
- Safety & premises
  I observed that the loose fill was not 6 inches deep. A photo was taken.
  
  HHSC 746.4907(a)(1) — Installation and Maintenance of Loose-fill Surfacing - Six Inches if Equipment 5 Ft or Less
  
  HHSC risk weight: Medium High. Corrected 2023-04-18. Correction verified 2023-04-28.
HHSC inspection history
Apr 20, 2022 Inspection · Deficiencies cited
- Staff background & training
  The Preservice training taken did not include the infant trainings for shaken baby syndrome, SIDS, and safe sleep.This was corrected at inspection when the certificate was received, printed, and placed in the file.
  
  HHSC 746.1305(b) — Pre-service Training for Caregivers of Children Under 24 Months
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-04-20.
- Staff background & training
  The CPR/First Aid Certificate for a caregiver was not in their personnel file. This was corrected at inspection when the CPR/First aid Certificate was emailed, printed and placed in the file.
  
  HHSC 746.1329(a) — Documentation of Training Requirements - Original Training Certification Card or Letter in each Employee's personnel record
  
  HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2022-04-20.
- Other
  An outlet was not covered in a child play area. This was corrected at inspection when the outlet was covered with safety plugs.
  
  HHSC 746.3701(1) — Safety - Electrical Outlets Covered
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-04-20.
- Staff background & training
  There were no training certificates for 2021 in the Directors file. This was corrected at inspection when the Director was able to obtain and print copies of 2021 trainings.
  
  HHSC 746.907(b) — Personnel Record Storage - Training Records
  
  HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2022-04-20.
HHSC inspection history
Mar 16, 2022 Assessment · Deficiencies cited
- Records & paperwork
  A review of the Employees Who Left Employment in 2021 data from February 23, 2022, revealed that the center had not reported the number of employees who left employment in 2021 by February 22, 2022, as required.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2022-03-18. Correction verified 2022-03-16.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Kids Palace Learning Center, 4619 BROADWAY ST, Galveston, TX 77551-4217 (operation ID 1211228, operation number 1595396), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.