Alphabest @ Carter - Northwest

14117 BOREALIS DRIVE, Haslet, TX 76052 · Tarrant County

11cited violations

7serious

22inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 120
Ages: Pre-Kindergarten, School
Hours: 02:30 PM-06:30 PM
Phone: (979) 571-1665
Regulated since: Jan 26, 2024
HHSC IDs: Operation 1455279 · number 1781797
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Safety & premises 1
Staff background & training 2
Records & paperwork 2
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	1	1	Supervision & ratios (1)
2025	6	4	Supervision & ratios (1), Staff background & training (1), Records & paperwork (2), Other (2)
2023	4	2	Supervision & ratios (2), Safety & premises (1), Staff background & training (1)

Inspections, investigations & assessments

May 15, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 28, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 24, 2026 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Apr 2, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 31, 2026 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  A caregiver did not have visual awareness of a child's ongoing activity resulting in a child exposing their underwear.
  
  HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2026-05-01. Correction verified 2026-05-12.
HHSC inspection history
Feb 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 3, 2026 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Dec 2, 2025 Inspection · Deficiencies cited
- Staff background & training Serious
  One caregiver did not have proof of CPR/First Aid.
  
  HHSC 744.1315(a) — Each caregiver, operation director, program director, and site director Training in Pediatric First Aid with Rescue Breathing and Choking.
  
  HHSC risk weight: Medium High. Corrected 2025-12-09. Correction verified 2025-12-22.
HHSC inspection history
Nov 25, 2025 Assessment · Deficiencies cited
- Supervision & ratios Serious
  Operation does not have a designated site director.
  
  HHSC 744.201(4) — Designating Director
  
  HHSC risk weight: Medium High. Corrected 2025-12-12. Correction verified 2026-01-05.
HHSC inspection history
Apr 9, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 7, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 26, 2025 Report · Deficiencies cited
- Other Serious
  This allegation is related to a DFPS allegation.
  
  HHSC 744.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
  
  HHSC risk weight: Medium High. Corrected 2025-05-08. Correction verified 2025-05-08.
- Other Serious
  This allegation is related to a DFPS investigation.
  
  HHSC 744.1205(a)(5) — Responsibilities of Caregivers - Intervene when necessary
  
  HHSC risk weight: High. Corrected 2025-05-08. Correction verified 2025-05-08.
HHSC inspection history
Jan 14, 2025 Inspection · Deficiencies cited
- Records & paperwork
  During the inspection, the site director was unable to access the children's records.
  
  HHSC 744.805(2) — Electronic Records- Accessible to Caregivers
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2025-01-14.
- Records & paperwork
  3 of 4 staff files were not available for review at the time of the inspection.
  
  HHSC 744.909 — Access to Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-01-14. Correction verified 2025-01-16.
HHSC inspection history
May 21, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 10, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 9, 2024 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Jan 17, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 29, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 20, 2023 Assessment · Deficiencies cited
- Supervision & ratios
  I was unable to review records at a central administrative location in Haslet, TX during the hours of operation.
  
  HHSC 744.907(c) — Personnel Record Storage- Location
  
  HHSC risk weight: Medium Low. Corrected 2023-11-20. Correction verified 2023-11-29.
HHSC inspection history
Nov 13, 2023 Inspection · Deficiencies cited
- Staff background & training Serious
  1 of 2 caregiver files observed was missing 15 hours of required annual training.
  
  HHSC 744.1301(a)(1)(A) — Training Requirements for Employees - Orientation
  
  HHSC risk weight: Medium High. Corrected 2023-11-30. Correction verified 2023-11-29.
- Supervision & ratios
  The site director did not have access to the complete children's records during the inspection.
  
  HHSC 744.601(a) — Provide Access to Children's Records - During Hours of Operation
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-11-13.
HHSC inspection history
Oct 17, 2023 Inspection · Deficiencies cited
- Safety & premises Serious
  3 children are enrolled with diagnosed food allergies without a food allergy emergency plan.
  
  HHSC 744.605(16) — Required Admission Information-Food Allergy Emergency Plan
  
  HHSC risk weight: Medium High. Corrected 2023-10-23. Correction verified 2023-11-13.
HHSC inspection history
Aug 2, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Carter - Northwest, 14117 BOREALIS DRIVE, Haslet, TX 76052 (operation ID 1455279, operation number 1781797), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.