Alphabest @ Miller ? Frisco

300 CYPRESS HILL DR, Little Elm, TX 75068 · Denton County

36cited violations

1serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 65
Ages: Pre-Kindergarten, School
Hours: 02:30 PM-06:30 PM
Phone: (866) 300-7750
Regulated since: Feb 7, 2017
HHSC IDs: Operation 1248489 · number 1628721
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Illness & medication 1
Supervision & ratios 3
Safety & premises 7
Staff background & training 6
Records & paperwork 12
Other 6

Year by year

Year	Violations	Serious	Main categories
2026	5	0	Cleanliness & sanitation (1), Supervision & ratios (1), Safety & premises (2), Staff background & training (1)
2025	24	0	Safety & premises (4), Staff background & training (4), Records & paperwork (12), Other (4)
2023	2	0	Illness & medication (1), Safety & premises (1)
2022	5	1	Supervision & ratios (2), Staff background & training (1), Other (2)

Inspections, investigations & assessments

May 11, 2026 Inspection · Deficiencies cited
- Cleanliness & sanitation
  Children were seen consuming snacks without having their hands washed beforehand. This issue was addressed during the inspection when the caregivers were made aware of the rule, and they subsequently took the child to wash their hands.
  
  HHSC 744.2517(1) — Children Handwashing Before Eating
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-05-11.
- Safety & premises
  The monthly inspections of the active play area and equipment were not carried out in February, March, and April of 2026.
  
  HHSC 744.3113(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
  
  HHSC risk weight: Medium. Corrected 2026-05-15. Correction verified 2026-05-28.
- Safety & premises
  The fire drill for April 2026 was not conducted.
  
  HHSC 744.3559(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2026-05-15. Correction verified 2026-05-28.
- Staff background & training
  Documentation of two caregivers training was not accessible at the time of the inspection.
  
  HHSC 744.901(6) — Required Personnel Records -Training Hours
  
  HHSC risk weight: Medium. Corrected 2026-05-25. Correction verified 2026-05-29.
HHSC inspection history
Mar 4, 2026 Assessment · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 2, 2026 Report · Deficiencies cited (self-report)
- Supervision & ratios
  Based on the preponderance of the evidence, the operation failed to notify Child Care Regulation of Injury to a child in their care that requires medical treatment by a health-care professional within the required timeframe.
  
  HHSC 744.305(a)(2) — AP Report Child Injury Requiring Medical Treatment by a Health-Care Professional or Hospitalization
  
  HHSC risk weight: Medium High. Corrected 2026-03-04. Correction verified 2026-03-31.
HHSC inspection history
Dec 11, 2025 Assessment · Deficiencies cited
- Staff background & training
  One caregiver was missing the required annual training in the following topics: 1309(C), 1309 (D) (2), 1309 (D) (3), 1309 (D) (4).
  
  HHSC 744.1309(d) — Documented Annual Training-Required Topics in Health and Safety
  
  HHSC risk weight: Medium. Corrected 2025-12-19. Correction verified 2026-01-13.
- Other
  A child requiring special care did not have an accommodation plan available during the inspection.
  
  HHSC 744.2009(1) — Planned activities designed to meet special care needs-Accommodations
  
  HHSC risk weight: Medium High. Corrected 2025-12-18. Correction verified 2026-01-13.
- Safety & premises
  Two children with food allergies did not have a food allergy plan.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2025-12-19. Correction verified 2026-01-13.
- Records & paperwork
  One caregiver didn't have their file available during the inspection.
  
  HHSC 744.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-12-18. Correction verified 2026-01-13.
- Records & paperwork
  One caregiver lacked a notarized affidavit - Form 2985 - in their documentation.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2025-12-18. Correction verified 2026-01-13.
- Records & paperwork
  One caregiver lacked an affidavit- Form 2912 - in their documentation.
  
  HHSC 744.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
  
  HHSC risk weight: Medium Low. Corrected 2025-12-18. Correction verified 2026-01-13.
HHSC inspection history
Nov 7, 2025 Assessment · Deficiencies cited
- Staff background & training
  One caregiver was missing the required annual training in the following topics: 1309(C), 1309 (D) (2), 1309 (D) (3), 1309 (D) (4).
  
  HHSC 744.1309(d) — Documented Annual Training-Required Topics in Health and Safety
  
  HHSC risk weight: Medium. Corrected 2025-11-14. Correction verified 2025-12-11.
- Other
  A child requiring special care did not have an accommodation plan available during the inspection.
  
  HHSC 744.2009(1) — Planned activities designed to meet special care needs-Accommodations
  
  HHSC risk weight: Medium High. Corrected 2025-11-14. Correction verified 2025-12-11.
- Safety & premises
  Two children with food allergies did not have a food allergy plan.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2025-11-14. Correction verified 2025-12-11.
- Records & paperwork
  One caregiver didn't have their file available during the inspection.
  
  HHSC 744.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-11-14. Correction verified 2025-12-11.
- Records & paperwork
  One caregiver lacked a notarized affidavit - Form 2985 - in their documentation.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2025-11-14. Correction verified 2025-12-11.
- Records & paperwork
  One caregiver lacked an affidavit- Form 2912 - in their documentation.
  
  HHSC 744.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
  
  HHSC risk weight: Medium Low. Corrected 2025-11-14. Correction verified 2025-12-11.
HHSC inspection history
Sep 29, 2025 Assessment · Deficiencies cited
- Staff background & training
  One caregiver was missing the required annual training in the following topics: 1309(C), 1309 (D) (2), 1309 (D) (3), 1309 (D) (4).
  
  HHSC 744.1309(d) — Documented Annual Training-Required Topics in Health and Safety
  
  HHSC risk weight: Medium. Corrected 2025-10-06. Correction verified 2025-11-07.
- Other
  A child requiring special care did not have an accommodation plan available during the inspection.
  
  HHSC 744.2009(1) — Planned activities designed to meet special care needs-Accommodations
  
  HHSC risk weight: Medium High. Corrected 2025-10-06. Correction verified 2025-11-07.
- Safety & premises
  Two children with food allergies did not have a food allergy plan.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2025-10-06. Correction verified 2025-11-07.
- Records & paperwork
  One caregiver didn't have their file available during the inspection.
  
  HHSC 744.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-10-06. Correction verified 2025-11-07.
- Records & paperwork
  One caregiver lacked a notarized affidavit - Form 2985 - in their documentation.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2025-10-06. Correction verified 2025-11-07.
- Records & paperwork
  One caregiver lacked an affidavit- Form 2912 - in their documentation.
  
  HHSC 744.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
  
  HHSC risk weight: Medium Low. Corrected 2025-10-06. Correction verified 2025-11-07.
HHSC inspection history
Sep 3, 2025 Inspection · Deficiencies cited
- Staff background & training
  One caregiver was missing the required annual training in the following topics: 1309(C), 1309 (D) (2), 1309 (D) (3), 1309 (D) (4).
  
  HHSC 744.1309(d) — Documented Annual Training-Required Topics in Health and Safety
  
  HHSC risk weight: Medium. Corrected 2025-09-17. Correction verified 2025-09-29.
- Other
  A child requiring special care did not have an accommodation plan available during the inspection.
  
  HHSC 744.2009(1) — Planned activities designed to meet special care needs-Accommodations
  
  HHSC risk weight: Medium High. Corrected 2025-09-19. Correction verified 2025-09-29.
- Safety & premises
  Two children with food allergies did not have a food allergy plan.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2025-09-12. Correction verified 2025-09-29.
- Records & paperwork
  One caregiver didn't have their file available during the inspection.
  
  HHSC 744.901 — Required Personnel Records
  
  HHSC risk weight: Medium. Corrected 2025-09-10. Correction verified 2025-09-29.
- Records & paperwork
  One caregiver lacked a notarized affidavit - Form 2985 - in their documentation.
  
  HHSC 744.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
  
  HHSC risk weight: Medium Low. Corrected 2025-09-10. Correction verified 2025-09-29.
- Records & paperwork
  One caregiver lacked an affidavit- Form 2912 - in their documentation.
  
  HHSC 744.901(5) — Required Personnel Records - Required Affidavit (Form 2912)
  
  HHSC risk weight: Medium Low. Corrected 2025-09-10. Correction verified 2025-09-29.
HHSC inspection history
Oct 15, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 13, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 11, 2023 Inspection · Deficiencies cited
- Illness & medication
  Observed one expired child's EPI Pen in the medicine box. This was corrected when the director removed the expired medication.
  
  HHSC 744.2659 — Medication No Longer Used
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-01-11.
- Safety & premises
  One child with a diagnosed food allergy did not have a food allergy emergency plan.
  
  HHSC 744.2669 — Food Allergy Plan-Emergency plan for diagnosed child, signed by health care professional and parent
  
  HHSC risk weight: Medium High. Corrected 2023-01-25. Correction verified 2023-02-23.
HHSC inspection history
Dec 1, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 18, 2022 Report · Deficiencies cited (self-report)
- Other
  Based on evidence obtained during the investigation, it was determined that a caregiver pushed a child on his chest as a form of redirection rather than using positive statements.
  
  HHSC 744.2103(b)(3) — Positive Methods of Discipline and Guidance - Redirecting Behavior
  
  HHSC risk weight: Medium High. Corrected 2023-01-13. Correction verified 2023-01-11.
- Other Serious
  Based on evidence obtained during the investigation, it was determined that a caregiver didn't treat the children with respect, yelled at them, and was focused only on unacceptable behavior instead of using praise and encouragement for good behavior.
  
  HHSC 744.2105(6) — Prohibited Punishments - Humiliating, Rejecting, Yelling
  
  HHSC risk weight: High. Corrected 2023-01-13. Correction verified 2023-01-11.
HHSC inspection history
Oct 31, 2022 Assessment · Deficiencies cited
- Supervision & ratios
  The operation has not designated a Program director for this location in over 45 days.
  
  HHSC 744.201(4) — Designating Director
  
  HHSC risk weight: Medium High. Corrected 2022-12-09. Correction verified 2023-01-03.
HHSC inspection history
Sep 30, 2022 Assessment · Deficiencies cited
- Supervision & ratios
  The operation has not designated a Program director for this location in over 30 days.
  
  HHSC 744.201(4) — Designating Director
  
  HHSC risk weight: Medium High. Corrected 2022-10-07. Correction verified 2022-10-31.
HHSC inspection history
Mar 3, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 31, 2022 Inspection · Deficiencies cited
- Staff background & training
  One caregiver did not have annual training records available at inspection.
  
  HHSC 744.1309(a)(1) — Documented Annual Training-15 Hours Required Caregiver
  
  HHSC risk weight: Medium. Corrected 2022-02-11. Correction verified 2022-02-22.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for AlphaBEST @ Miller ? Frisco, 300 CYPRESS HILL DR, Little Elm, TX 75068-5172 (operation ID 1248489, operation number 1628721), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.