Ms. Penguin's Preschool
12309 SAGERIDER, San Antonio, TX 78254 · Bexar County
Program
- Type
- Licensed child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Gwendolen Garcia
- Phone
- (512) 557-9214
- Regulated since
- Apr 4, 2025
- HHSC IDs
- Operation 1479046 · number 1797431
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 6 | 2 | Cleanliness & sanitation (2), Other (4) |
| 2025 | 20 | 8 | Cleanliness & sanitation (4), Illness & medication (2), Supervision & ratios (2), Safety & premises (8), Other (4) |
| 2024 | 20 | 8 | Cleanliness & sanitation (2), Supervision & ratios (2), Safety & premises (8), Records & paperwork (2), Other (6) |
Inspections, investigations & assessments
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May 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 15, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Apr 28, 2026 Inspection · Deficiencies cited
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Other Serious
The caregiver stated she had 8 children in care and she had 9.
HHSC 747.1503(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-04-28. Correction verified 2026-05-15.
-
Other
The room at naptime was dark and did not have adequate lighting enough to view the children. There were dark curtains that were observed to be drawn closed.
HHSC 747.2811 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-28.
-
Cleanliness & sanitation
There was a diaper observed in the trash in the bathroom that was accessible to children.
HHSC 747.3203(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-28.
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Other Serious
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Apr 28, 2026 Inspection · Deficiencies cited
-
Other Serious
The caregiver stated she had 8 children in care and she had 9.
HHSC 747.1503(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected 2026-04-28. Correction verified 2026-05-15.
-
Other
The room at naptime was dark and did not have adequate lighting enough to view the children. There were dark curtains that were observed to be drawn closed.
HHSC 747.2811 — Adequate Lighting During Naptime
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-28.
-
Cleanliness & sanitation
There was a diaper observed in the trash in the bathroom that was accessible to children.
HHSC 747.3203(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2026-04-28.
HHSC inspection history · no longer published by HHSC; kept here
-
Other Serious
-
Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 2, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 7, 2025 Inspection · Deficiencies cited
-
Other
During the walkthrough, three children were observed sleeping in an unlicesned room in the home.
HHSC 747.301(2) — Notification of Change in Space
HHSC risk weight: Medium. Corrected 2025-11-07. Correction verified 2025-12-02.
HHSC inspection history · no longer published by HHSC; kept here
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Other
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Nov 7, 2025 Inspection · Deficiencies cited
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Other
During the walkthrough, three children were observed sleeping in an unlicesned room in the home.
HHSC 747.301(2) — Notification of Change in Space
HHSC risk weight: Medium. Corrected 2025-11-07. Correction verified 2025-12-02.
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Other
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Oct 22, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
Upon arrival, there were three children inside and six children outside. The separation of the two groups posed a supervision risk ot the children.
HHSC 747.1503(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-10-22. Correction verified 2025-11-07.
-
Cleanliness & sanitation
During the walkthrough, there were chemicals observed being stored underneath the sink, in a cabinet without a lock. Note: This was corrected at inspection when the cabinet doors were secured.
HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-10-22.
-
Cleanliness & sanitation
During the walkthrough of the backyard, there was feces observed throughout the yard. A child stepped in feces and brought it inside.
HHSC 747.3701(2) — Animals - Do Not Create Unsafe or Unsanitary Conditions
HHSC risk weight: Medium High. Corrected 2025-10-22. Correction verified 2025-11-07.
-
Safety & premises Serious
There is a jungle gym in the backyard, which is restricted playground equipment.
HHSC 747.4403(2) — Prohibited Equipment - Allows Children To Fall Inside Structure
HHSC risk weight: High. Corrected 2025-10-24. Correction verified 2025-11-07.
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Safety & premises Serious
A trampoline that has a diameter of more than 4 feet was observed in the backyard play area.
HHSC 747.4403(3) — Prohibited Equipment - Trampolines
HHSC risk weight: High. Corrected 2025-10-24. Correction verified 2025-11-07.
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Other
The swings in the backyard did not have an adequate use zone behind them.
HHSC 747.4607(a) — Measurement of Use Zone for Swings - in Front and Rear
HHSC risk weight: Medium High. Corrected 2025-10-27. Correction verified 2025-11-07.
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Supervision & ratios Serious
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Oct 22, 2025 Inspection · Deficiencies cited
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Supervision & ratios Serious
Upon arrival, there were three children inside and six children outside. The separation of the two groups posed a supervision risk ot the children.
HHSC 747.1503(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2025-10-22. Correction verified 2025-11-07.
-
Cleanliness & sanitation
During the walkthrough, there were chemicals observed being stored underneath the sink, in a cabinet without a lock. Note: This was corrected at inspection when the cabinet doors were secured.
HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-10-22.
-
Cleanliness & sanitation
During the walkthrough of the backyard, there was feces observed throughout the yard. A child stepped in feces and brought it inside.
HHSC 747.3701(2) — Animals - Do Not Create Unsafe or Unsanitary Conditions
HHSC risk weight: Medium High. Corrected 2025-10-22. Correction verified 2025-11-07.
-
Safety & premises Serious
There is a jungle gym in the backyard, which is restricted playground equipment.
HHSC 747.4403(2) — Prohibited Equipment - Allows Children To Fall Inside Structure
HHSC risk weight: High. Corrected 2025-10-24. Correction verified 2025-11-07.
-
Safety & premises Serious
A trampoline that has a diameter of more than 4 feet was observed in the backyard play area.
HHSC 747.4403(3) — Prohibited Equipment - Trampolines
HHSC risk weight: High. Corrected 2025-10-24. Correction verified 2025-11-07.
-
Other
The swings in the backyard did not have an adequate use zone behind them.
HHSC 747.4607(a) — Measurement of Use Zone for Swings - in Front and Rear
HHSC risk weight: Medium High. Corrected 2025-10-27. Correction verified 2025-11-07.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios Serious
-
Mar 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Mar 21, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 6, 2025 Inspection · Deficiencies cited
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Safety & premises
A child in care with a peanut allergy is missing the food allergy emergency plan.
HHSC 747.3619 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2025-03-21. Correction verified 2025-03-21.
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Safety & premises Serious
A trampoline that has a diameter of more than 4 feet was added to the backyard play area. This was corrected at inspection when it was made inaccessible.
HHSC 747.4403(3) — Prohibited Equipment - Trampolines
HHSC risk weight: High. Corrected 2025-03-06. Correction verified 2025-03-21.
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Illness & medication
Two children's records were missing mmunization records.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-03-21. Correction verified 2025-03-21.
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Safety & premises
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Mar 6, 2025 Inspection · Deficiencies cited
-
Safety & premises
A child in care with a peanut allergy is missing the food allergy emergency plan.
HHSC 747.3619 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2025-03-21. Correction verified 2025-03-21.
-
Safety & premises Serious
A trampoline that has a diameter of more than 4 feet was added to the backyard play area. This was corrected at inspection when it was made inaccessible.
HHSC 747.4403(3) — Prohibited Equipment - Trampolines
HHSC risk weight: High. Corrected 2025-03-06. Correction verified 2025-03-21.
-
Illness & medication
Two children's records were missing mmunization records.
HHSC 747.603(a)(4) — Children's Records - Immunizations
HHSC risk weight: Medium. Corrected 2025-03-21. Correction verified 2025-03-21.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises
-
Jan 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 5, 2024 Inspection · Deficiencies cited
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Safety & premises
The required fire drill for the month of november was not completed.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2024-12-05. Correction verified 2024-12-20.
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Supervision & ratios
The operation did not have the correct 3A-40BC dry chemical fire extinguisher in the home.
HHSC 747.5103 — Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal
HHSC risk weight: Medium High. Corrected 2024-12-05. Correction verified 2024-12-20.
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Safety & premises Serious
Smoke and Carbon detectors were not tested for the month of November.
HHSC 747.5115 — Smoke Detectors Testing
HHSC risk weight: High. Corrected 2024-12-05. Correction verified 2024-12-20.
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Other
The battery operated carbon monoxide was not tested for the month of November.
HHSC 747.5337(a)(2) — Electric or Battery Operated CO System-Test Monthly
HHSC risk weight: Medium High. Corrected 2024-12-05. Correction verified 2024-12-20.
HHSC inspection history · no longer published by HHSC; kept here
-
Safety & premises
-
Dec 5, 2024 Inspection · Deficiencies cited
-
Safety & premises
The required fire drill for the month of november was not completed.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2024-12-05. Correction verified 2024-12-20.
-
Supervision & ratios
The operation did not have the correct 3A-40BC dry chemical fire extinguisher in the home.
HHSC 747.5103 — Must Have at Least One 3A-40BC Dry Chemical Fire Extinguisher or Fire Extinguisher Approved by Fire Marshal
HHSC risk weight: Medium High. Corrected 2024-12-05. Correction verified 2024-12-20.
-
Safety & premises Serious
Smoke and Carbon detectors were not tested for the month of November.
HHSC 747.5115 — Smoke Detectors Testing
HHSC risk weight: High. Corrected 2024-12-05. Correction verified 2024-12-20.
-
Other
The battery operated carbon monoxide was not tested for the month of November.
HHSC 747.5337(a)(2) — Electric or Battery Operated CO System-Test Monthly
HHSC risk weight: Medium High. Corrected 2024-12-05. Correction verified 2024-12-20.
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Safety & premises
-
Oct 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
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Oct 9, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Sep 26, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
A long barrel firearm was found in the master bedroom with a locked magazine.
HHSC 747.3505(a) — Weapons In Homes Kept in Locked Cabinet, Inaccessible to Children
HHSC risk weight: High. Corrected 2024-09-30. Correction verified 2024-10-09.
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Cleanliness & sanitation
There was dog feces in the yard.
HHSC 747.3701(2) — Animals - Do Not Create Unsafe or Unsanitary Conditions
HHSC risk weight: Medium High. Corrected 2024-09-26. Correction verified 2024-10-09.
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Other
There was no documentation to show the dogs and cats in the residence had vaccinations.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2024-09-26. Correction verified 2024-10-09.
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Other
There was no statement of health from a local veterinarian for all animals in the child care home.
HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
HHSC risk weight: Medium. Corrected 2024-09-26. Correction verified 2024-10-09.
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Safety & premises Serious
There were no smoke detecting device in the areas where the children would be in.
HHSC 747.5111 — Smoke-Detection System
HHSC risk weight: High. Corrected 2024-09-30. Correction verified 2024-10-09.
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Records & paperwork Serious
The residence did not have a working carbon monoxide unit in a location where children would be in.
HHSC 747.5331 — Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility
HHSC risk weight: High. Corrected 2024-09-30. Correction verified 2024-09-30.
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Safety & premises Serious
-
Sep 26, 2024 Inspection · Deficiencies cited
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Safety & premises Serious
A long barrel firearm was found in the master bedroom with a locked magazine.
HHSC 747.3505(a) — Weapons In Homes Kept in Locked Cabinet, Inaccessible to Children
HHSC risk weight: High. Corrected 2024-09-30. Correction verified 2024-10-09.
-
Cleanliness & sanitation
There was dog feces in the yard.
HHSC 747.3701(2) — Animals - Do Not Create Unsafe or Unsanitary Conditions
HHSC risk weight: Medium High. Corrected 2024-09-26. Correction verified 2024-10-09.
-
Other
There was no documentation to show the dogs and cats in the residence had vaccinations.
HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
HHSC risk weight: Medium High. Corrected 2024-09-26. Correction verified 2024-10-09.
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Other
There was no statement of health from a local veterinarian for all animals in the child care home.
HHSC 747.3703(b) — Animals at Center - Statement of Health from Veterinarian
HHSC risk weight: Medium. Corrected 2024-09-26. Correction verified 2024-10-09.
-
Safety & premises Serious
There were no smoke detecting device in the areas where the children would be in.
HHSC 747.5111 — Smoke-Detection System
HHSC risk weight: High. Corrected 2024-09-30. Correction verified 2024-10-09.
-
Records & paperwork Serious
The residence did not have a working carbon monoxide unit in a location where children would be in.
HHSC 747.5331 — Registered or Licensed Child-Care Home Must be Equipped with a Working Carbon Monoxide (CO) Detection System, unless located in a School Facility
HHSC risk weight: High. Corrected 2024-09-30. Correction verified 2024-09-30.
HHSC inspection history · no longer published by HHSC; kept here
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Safety & premises Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.