Cassandra Reynolds

8335 TERRACE BROOK DR, Houston, TX 77040 · Harris County

5cited violations

1serious

2inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 8
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:00 AM-06:00 PM
Phone: (832) 259-5387
Regulated since: Oct 17, 2024
HHSC IDs: Operation 1485039 · number 1801405
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 3
Safety & premises 1
Staff background & training 1

Year by year

Year	Violations	Serious	Main categories
2026	3	1	Supervision & ratios (2), Staff background & training (1)
2024	2	0	Supervision & ratios (1), Safety & premises (1)

Inspections, investigations & assessments

Apr 28, 2026 Inspection · Deficiencies cited
- Staff background & training
  A review of the personnel record indicates that the Primary Caregiver did not complete all of the required annual training topics. The Primary Caregiver lacks the following topics. Emergency Preparedness, Medication Administration, Food Allergy Response, Physical Premises Safety, and Hazardous Materials Management.
  
  HHSC 747.1309(d) — Primary Caregiver Annual Training - Required Special Topics without specific hours
  
  HHSC risk weight: Medium. Corrected 2026-05-04. Correction verified 2026-05-04.
- Supervision & ratios
  The facility was unable to furnish a copy of its operational policies at the time of the request
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2026-05-04. Correction verified 2026-05-05.
- Supervision & ratios Serious
  The operation was unable to furnish a copy of its emergency preparedness plan at the time of the request.
  
  HHSC 747.501(11) — Written Operational Policies - Emergency Preparedness Plans
  
  HHSC risk weight: High. Corrected 2026-05-04. Correction verified 2026-05-05.
HHSC inspection history
Sep 16, 2024 Inspection · Deficiencies cited
- Supervision & ratios
  The operation policy lacks an explanation of procedures for handling medical emergencies, safe sleep for infants, indoor and outdoor physical activity, parents' visits to the childcare home, how a parent can contact the local licensing office, parents' rights, and maintaining and administering unassigned epinephrine.
  
  HHSC 747.207(1) — Policies Comply with Rules
  
  HHSC risk weight: Medium High. Corrected 2024-09-30. Correction verified 2024-10-02.
- Safety & premises
  The primary caregiver playground equipment has multiple occupancy swings.
  
  HHSC 747.4403(5) — Prohibited Equipment- Multiple Occupancy Swings
  
  HHSC risk weight: Medium High. Corrected 2024-09-30. Correction verified 2024-09-23.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Cassandra Reynolds, 8335 TERRACE BROOK DR, Houston, TX 77040-6083 (operation ID 1485039, operation number 1801405), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.