Ranch Kids

18055 FRANK MADLA RD, Helotes, TX 78023 · Bexar County

23cited violations

2serious

13inspections & investigations

0enforcement actions

Program

Type: Licensed child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:30 AM-06:30 PM
Director / administrator: Lisa Madla
Phone: (210) 872-6935
Regulated since: Jun 3, 2009
HHSC IDs: Operation 405148 · number 937086
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Illness & medication 1
Supervision & ratios 5
Safety & premises 7
Staff background & training 5
Records & paperwork 1
Other 3

Year by year

Year	Violations	Serious	Main categories
2026	2	1	Supervision & ratios (1), Other (1)
2025	6	1	Supervision & ratios (1), Safety & premises (2), Staff background & training (2), Records & paperwork (1)
2024	7	0	Illness & medication (1), Supervision & ratios (1), Safety & premises (2), Staff background & training (2), Other (1)
2023	1	0	Supervision & ratios (1)
2022	7	0	Cleanliness & sanitation (1), Supervision & ratios (1), Safety & premises (3), Staff background & training (1), Other (1)

Inspections, investigations & assessments

Jun 5, 2026 Assessment · Deficiencies cited
- Supervision & ratios Serious
  An invoice for an Annual fee was issued on April 29, 2026, and has not been paid as of June 5th, 2026.
  
  HHSC 745.509 — Licensed Operations Required Fees
  
  HHSC risk weight: High. Corrected 2026-06-05. Correction verified 2026-06-08.
HHSC inspection history
May 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 30, 2026 Assessment · Deficiencies cited
- Other
  The LCCH failed to timely verify liability insurance coverage.
  
  HHSC 747.209(2) — Liability Insurance Requirements - Provide Proof of Coverage Annually by Anniversary Date of Issuance
  
  HHSC risk weight: Medium. Corrected 2026-01-30. Correction verified 2026-02-02.
HHSC inspection history
Oct 16, 2025 Assessment · Deficiencies cited
- Supervision & ratios Serious
  An invoice issued September 2nd, 2025, has not been paid as of October 16th.
  
  HHSC 745.509 — Licensed Operations Required Fees
  
  HHSC risk weight: High. Corrected 2025-10-16. Correction verified 2025-10-20.
HHSC inspection history
Sep 4, 2025 Assessment · Deficiencies cited
- Staff background & training
  Recite: An assistant caregiver did not have training certificates available for review that totaled at least 24 hours of training.
  
  HHSC 747.1303(4)(A) — Training Requirements for Caregivers Licensed -24 hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2025-09-11. Correction verified 2025-09-16.
- Safety & premises
  One child with a diagnosed food allergy did not include a physician signed allergy action plan.
  
  HHSC 747.3619 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
  
  HHSC risk weight: Medium High. Corrected 2025-09-11. Correction verified 2025-09-08.
HHSC inspection history
Aug 19, 2025 Inspection · Deficiencies cited
- Staff background & training
  An assistant caregiver did not have training certificates available for review that totaled at least 24 hours of training.
  
  HHSC 747.1303(4)(A) — Training Requirements for Caregivers Licensed -24 hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2025-09-02. Correction verified 2025-09-04.
- Safety & premises
  One child with a diagnosed food allergy did not include a physician signed allergy action plan.
  
  HHSC 747.3619 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
  
  HHSC risk weight: Medium High. Corrected 2025-09-02. Correction verified 2025-09-04.
- Records & paperwork
  One child's file did not include a physician signed statement of health.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2025-09-02. Correction verified 2025-08-22.
HHSC inspection history
Oct 17, 2024 Inspection · Deficiencies cited
- Staff background & training
  The operation's people list was last validated 5/1023.
  
  HHSC 745.651(2)(B) — Background Check Validation - Once a year listed family homes, licensed, and registered child care homes must validate list of subjects
  
  HHSC risk weight: Medium. Corrected 2024-10-18. Correction verified 2024-11-06.
- Staff background & training
  Provider did not have documentation of completing annual training in management topic.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2024-11-01. Correction verified 2024-11-26.
- Supervision & ratios
  The parent handbook did not contain a policy regarding parent rights.
  
  HHSC 747.501(9) — Written Operational Policies - Parent Rights
  
  HHSC risk weight: Medium. Corrected 2024-11-01. Correction verified 2024-11-07.
- Safety & premises
  The fire extinguisher was last inspected on 3/2023.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2024-11-01. Correction verified 2024-11-07.
- Safety & premises
  Two out of five child files evaluated did not have an address listed for the emergency contact person on the enrollment form.
  
  HHSC 747.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2024-10-17. Correction verified 2024-11-26.
- Other
  A child who has been in attendance for 12 mos did not have an updated health statement on file from their pediatrician.
  
  HHSC 747.611(a) — Required Health Statement
  
  HHSC risk weight: Low. Corrected 2024-11-01. Correction verified 2024-11-26.
- Illness & medication
  One out of five child immunization records evaluated was missing current vaccinations.
  
  HHSC 747.613(b) — Required Immunizations Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium. Corrected 2024-11-01. Correction verified 2024-11-07.
HHSC inspection history
Dec 5, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The operation has not completed a fire drill for the month of November 2023.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-12-15. Correction verified 2023-12-07.
HHSC inspection history
Jan 26, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 10, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 29, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 12, 2022 Inspection · Deficiencies cited
- Safety & premises
  The available fire extinguisher was last serviced 3/21.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2022-07-22. Correction verified 2022-07-18.
- Staff background & training
  Provider's 16 year old child who resides in the home did not have documentation that an orientation was provided.
  
  HHSC 747.905 — Personnel Records for Household Members Not Used in Child/Caregiver Ratio
  
  HHSC risk weight: Medium. Corrected 2022-07-22. Correction verified 2022-07-18.
HHSC inspection history
Feb 10, 2022 Inspection · Deficiencies cited
- Cleanliness & sanitation
  A low kitchen cabinet was found missing a safety latch that was accessible to children. The cabinet consisted toxic materials.
  
  HHSC 747.3203(13) — Mark Cleaning Supplies, Toxic Materials; Separate from Food and Inaccessible
  
  HHSC risk weight: Medium High. Corrected 2022-02-17. Correction verified 2022-02-14.
- Other
  Documentation showing the updated vaccine information for the dogs in the home was not updated. The vaccines were due on January 2022.
  
  HHSC 747.3703(a) — Animals at Center - Documentation of Vaccinations
  
  HHSC risk weight: Medium High. Corrected 2022-02-17. Correction verified 2022-02-15.
- Safety & premises
  Emergency preparedness plan was found missing how essential documents will be taken to the evacuation location.
  
  HHSC 747.5003(3) — Emergency Preparedness Plan - Evacuate and Relocate with Essential Documentation
  
  HHSC risk weight: Medium High. Corrected 2022-02-17. Correction verified 2022-02-14.
- Safety & premises
  The emergency preparedness plan was missing how the caregiver will continue to care for children in the evacuation location.
  
  HHSC 747.5003(4) — Emergency Preparedness-Continuity of Care
  
  HHSC risk weight: Medium High. Corrected 2022-02-17. Correction verified 2022-02-14.
- Supervision & ratios
  The operation policies was noted missing how the operation will be promoting indoor and outdoor play and its durations.
  
  HHSC 747.501(8) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2022-02-17. Correction verified 2022-02-14.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Ranch Kids, 18055 FRANK MADLA RD, Helotes, TX 78023-3466 (operation ID 405148, operation number 937086), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.