Elizabeth M. Villegas

9615 NICOLES WAY, Helotes, TX 78023 · Bexar County

30cited violations

0serious

14inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 06:45 AM-05:00 PM
Phone: (210) 708-4597
Regulated since: Jan 16, 2008
HHSC IDs: Operation 339756 · number 886561
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 4
Safety & premises 8
Staff background & training 2
Records & paperwork 4
Other 10

Year by year

Year	Violations	Serious	Main categories
2022	4	0	Supervision & ratios (2), Other (2)
2021	26	0	Illness & medication (2), Supervision & ratios (2), Safety & premises (8), Staff background & training (2), Records & paperwork (4), Other (8)

Inspections, investigations & assessments

Jun 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 8, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 26, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 26, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 25, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 25, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 14, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Sep 14, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 19, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  There were 9 children present, 7 children between the age of 18 mos-older and 2 children between the age of 5 years and older. Provider was over ratio by one child in the 18 mos- older age group. NOTE: Provider sent one child home during the inspection.
  
  HHSC 747.1701 — Child/ Caregiver Ratio - Registered Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2022-08-19. Correction verified 2022-09-14.
- Other
  A child, 23 months of age, was observed participating in screen time during a lesson on counting. NOTE: The child left the program for the day.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-19.
HHSC inspection history
Aug 19, 2022 Inspection · Deficiencies cited
- Supervision & ratios
  There were 9 children present, 7 children between the age of 18 mos-older and 2 children between the age of 5 years and older. Provider was over ratio by one child in the 18 mos- older age group. NOTE: Provider sent one child home during the inspection.
  
  HHSC 747.1701 — Child/ Caregiver Ratio - Registered Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2022-08-19. Correction verified 2022-09-14.
- Other
  A child, 23 months of age, was observed participating in screen time during a lesson on counting. NOTE: The child left the program for the day.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-19.
HHSC inspection history · no longer published by HHSC; kept here
Nov 2, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Nov 2, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 20, 2021 Inspection · Deficiencies cited
- Staff background & training
  Permit holder is missing three hours of management/leadership trainings.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2021-11-03. Correction verified 2021-10-27.
- Supervision & ratios
  It was observed two children (0-17 months) and seven children (18 months and older) at the time of the inspection resulting in being over in ratio by three.
  
  HHSC 747.1701 — Child/ Caregiver Ratio - Registered Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2021-10-20. Correction verified 2021-11-02.
- Other
  The television was observed on with children two years and younger. NOTE: This was corrected when the television was turned off.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-10-20.
- Safety & premises
  The fitted sheet to one of the cribs was observed with a loose fit. This was corrected when the sheet was changed out to a fitted sheet.
  
  HHSC 747.2309(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-20.
- Other
  The Consumer Product Safety was last reviewed on 7/24/20. This was corrected at inspection.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-10-20.
- Other
  Children cots were observed not labeled. NOTE: This was corrected at inspection.
  
  HHSC 747.4303(b) — Cots, Beds, Mats Labeled With Child's Name
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-10-20.
- Safety & premises
  The entrance ladder observed on the little tykes equipment was up against the fencing. NOTE: This was corrected when the equipment was moved to the required measurements.
  
  HHSC 747.4605(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-20.
- Safety & premises
  The emergency preparedness plan did not specify procedures for evacuating infants under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing. -Relocation diagram -How the children will be accounted for -Continue care -Reunifying
  
  HHSC 747.5003(4) — Emergency Preparedness-Continuity of Care
  
  HHSC risk weight: Medium High. Corrected 2021-10-27. Correction verified 2021-10-21.
- Safety & premises
  The fire extinguisher was last serviced on August 2017.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2021-10-27. Correction verified 2021-10-21.
- Records & paperwork
  One of the ten files did not have a Healthcare Statement for review.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2021-10-27. Correction verified 2021-10-21.
- Other
  Seven of the ten children files did not have Special needs information. One of ten children files did not have release information. Two of the ten children files did not have Healthcare information. Two of the ten children did not have complete Authorization information. NOTE: Corrected at inspection when parents were notified.
  
  HHSC 747.605(13) — Required Admission Information - Special Needs Statement
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-27.
- Illness & medication
  One of the ten children did not have an immunization on file.
  
  HHSC 747.613(c) — Immunization Record Upon Admission
  
  HHSC risk weight: Medium High. Corrected 2021-11-10. Correction verified 2021-10-21.
- Records & paperwork
  An affidavit was unavailable for review.
  
  HHSC 747.901(4) — Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2021-10-27. Correction verified 2021-10-22.
HHSC inspection history · no longer published by HHSC; kept here
Oct 20, 2021 Inspection · Deficiencies cited
- Staff background & training
  Permit holder is missing three hours of management/leadership trainings.
  
  HHSC 747.1309(e)(2) — Primary Caregiver Annual Training - More Than 5 Years Experience
  
  HHSC risk weight: Low. Corrected 2021-11-03. Correction verified 2021-10-27.
- Supervision & ratios
  It was observed two children (0-17 months) and seven children (18 months and older) at the time of the inspection resulting in being over in ratio by three.
  
  HHSC 747.1701 — Child/ Caregiver Ratio - Registered Child Care Home
  
  HHSC risk weight: Medium High. Corrected 2021-10-20. Correction verified 2021-11-02.
- Other
  The television was observed on with children two years and younger. NOTE: This was corrected when the television was turned off.
  
  HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-10-20.
- Safety & premises
  The fitted sheet to one of the cribs was observed with a loose fit. This was corrected when the sheet was changed out to a fitted sheet.
  
  HHSC 747.2309(a)(2) — Safety Requirements for Cribs - Snug Fitting Sheets
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-20.
- Other
  The Consumer Product Safety was last reviewed on 7/24/20. This was corrected at inspection.
  
  HHSC 747.3935(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-10-20.
- Other
  Children cots were observed not labeled. NOTE: This was corrected at inspection.
  
  HHSC 747.4303(b) — Cots, Beds, Mats Labeled With Child's Name
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2021-10-20.
- Safety & premises
  The entrance ladder observed on the little tykes equipment was up against the fencing. NOTE: This was corrected when the equipment was moved to the required measurements.
  
  HHSC 747.4605(a) — Measurement of Use Zone for Slides - in Front of Access and on Sides
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-20.
- Safety & premises
  The emergency preparedness plan did not specify procedures for evacuating infants under 24 months of age, who have limited mobility, or who otherwise may need assistance in an emergency, such as children who have mental, visual, or hearing. -Relocation diagram -How the children will be accounted for -Continue care -Reunifying
  
  HHSC 747.5003(4) — Emergency Preparedness-Continuity of Care
  
  HHSC risk weight: Medium High. Corrected 2021-10-27. Correction verified 2021-10-21.
- Safety & premises
  The fire extinguisher was last serviced on August 2017.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2021-10-27. Correction verified 2021-10-21.
- Records & paperwork
  One of the ten files did not have a Healthcare Statement for review.
  
  HHSC 747.603(a)(3) — Children's Records - Health Statement
  
  HHSC risk weight: Medium. Corrected 2021-10-27. Correction verified 2021-10-21.
- Other
  Seven of the ten children files did not have Special needs information. One of ten children files did not have release information. Two of the ten children files did not have Healthcare information. Two of the ten children did not have complete Authorization information. NOTE: Corrected at inspection when parents were notified.
  
  HHSC 747.605(13) — Required Admission Information - Special Needs Statement
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2021-10-27.
- Illness & medication
  One of the ten children did not have an immunization on file.
  
  HHSC 747.613(c) — Immunization Record Upon Admission
  
  HHSC risk weight: Medium High. Corrected 2021-11-10. Correction verified 2021-10-21.
- Records & paperwork
  An affidavit was unavailable for review.
  
  HHSC 747.901(4) — Personnel Records - Required Affidavit
  
  HHSC risk weight: Medium Low. Corrected 2021-10-27. Correction verified 2021-10-22.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Elizabeth M. Villegas, 9615 NICOLES WAY, Helotes, TX 78023-4834 (operation ID 339756, operation number 886561), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.