Childrens Ark

321 THOMPSON DR, Kerrville, TX 78028 · Kerr County

18cited violations

4serious

13inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 105
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Director / administrator: Becky Crunk
Phone: (830) 257-0825
Regulated since: Sep 30, 1986
HHSC IDs: Operation 98941 · number 179289
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 2
Illness & medication 4
Supervision & ratios 4
Safety & premises 3
Staff background & training 1
Other 4

Year by year

Year	Violations	Serious	Main categories
2026	2	1	Illness & medication (1), Safety & premises (1)
2025	5	2	Illness & medication (1), Supervision & ratios (1), Other (3)
2024	1	0	Illness & medication (1)
2023	3	0	Supervision & ratios (1), Safety & premises (2)
2022	4	1	Illness & medication (1), Supervision & ratios (1), Staff background & training (1), Other (1)
2021	3	0	Cleanliness & sanitation (2), Supervision & ratios (1)

Inspections, investigations & assessments

May 28, 2026 Inspection · Deficiencies cited
- Safety & premises
  Two out of ten child files evaluated were missing an address for their listed emergency contact on their enrollment form.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2026-06-05. Correction verified 2026-06-08.
- Illness & medication Serious
  One child was missing a copy of immunization records upon enrollment. Two children were in need of updated immunization records.
  
  HHSC 746.613(a) — Required Immunizations
  
  HHSC risk weight: High. Corrected 2026-06-05. Correction verified 2026-06-08.
HHSC inspection history
Dec 4, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 24, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 23, 2025 Report · Deficiencies cited
- Other
  Upon review of video footage, caregivers were observed sitting and looking at their personal cell phones throughout the day.
  
  HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
  
  HHSC risk weight: Medium High. Corrected 2025-11-21. Correction verified 2025-12-04.
- Supervision & ratios Serious
  Upon review of video footage, infants were observed opening cabinet doors under the sink area 5 separate times without a caregiver intervening.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-11-21. Correction verified 2025-12-04.
- Other
  Upon reviewing video footage, infant caregivers were observed sitting in the rocking chairs in the classroom during the day and not engaging with the infants when awake.
  
  HHSC 746.2401(2) — Basic Requirements for Infants - Individual Attention
  
  HHSC risk weight: Medium High. Corrected 2025-11-21. Correction verified 2025-12-04.
- Other Serious
  Based on video footage reviewed, two infants were in swings for 17 minutes and 40 minutes.
  
  HHSC 746.2417(2)(B) — Activities for Infants - Not in Restrictive Device for more than 15 Minutes
  
  HHSC risk weight: High. Corrected 2025-11-21. Correction verified 2025-12-04.
HHSC inspection history
Jun 25, 2025 Inspection · Deficiencies cited
- Illness & medication
  Three out of ten child immunization records reviewed did not have current records on file. One child is currently 2 yrs of age and the last updated record was at 6 months. One child is currently 8 months old and is missing their 3 and 5 months vaccinations. One child is 6 months old and is missing their 5 month vaccinations.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2025-07-11. Correction verified 2025-07-10.
HHSC inspection history
Jun 28, 2024 Inspection · Deficiencies cited
- Illness & medication
  Two out of ten child records reviewed were missing updated vaccination records.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2024-07-12. Correction verified 2024-08-07.
HHSC inspection history
Jul 6, 2023 Inspection · Deficiencies cited
- Supervision & ratios
  The promotion of indoor/outdoor physical activity was not included in the copy of the operation's parent handbook.
  
  HHSC 746.501(a)(18) — Written Operational Policies - Promotion of Physical Activity
  
  HHSC risk weight: Medium. Corrected 2023-07-14. Correction verified 2023-07-13.
- Safety & premises
  The most current fire inspection report was not available for review.
  
  HHSC 746.5103 — Documentation of Fire Inspection
  
  HHSC risk weight: Medium High. Corrected 2023-07-14. Correction verified 2023-07-13.
- Safety & premises
  A copy of the emergency drills conducted for the year was not available for review.
  
  HHSC 746.5205(4) — Documentation of Drills
  
  HHSC risk weight: Medium. Corrected 2023-07-14. Correction verified 2023-07-13.
HHSC inspection history
Sep 12, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 16, 2022 Inspection · Deficiencies cited
- Other
  The most recent consumer product certificate was dated 1/4/21. NOTE: A new certificate form was provided and updated during the inspection.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-16.
- Supervision & ratios Serious
  A copy of the emergency prepardness plan was not available for review.
  
  HHSC 746.501(a)(24) — Written Operational Policies - Emergency Preparedness Plans
  
  HHSC risk weight: High. Corrected 2022-08-19. Correction verified 2022-09-01.
- Illness & medication
  Three out of 10 child files reviewed were missing current shot records.
  
  HHSC 746.613(b) — Immunization Records, Exceptions, and Exemptions Current
  
  HHSC risk weight: Medium High. Corrected 2022-08-26. Correction verified 2022-08-19.
- Staff background & training
  5 out of 10 staff files evaluated did not show the caregivers completed the required 24 annual training hours. The director's training file did not have documentation that the required 30 annual training hours were completed.
  
  HHSC 746.901(5) — Required Personnel Records- Training Hours
  
  HHSC risk weight: Medium. Corrected 2022-09-12. Correction verified 2022-09-12.
HHSC inspection history
Mar 29, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 18, 2022 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 8, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 15, 2021 Inspection · Deficiencies cited
- Cleanliness & sanitation
  A caregiver was observed changing diapers and did not wash their hands in between diaper checks/changes. Caregiver only removed gloves and put new gloves on in between diapering.
  
  HHSC 746.3415(4) — Employee Handwashing After Diapering a Child
  
  HHSC risk weight: Medium High. Corrected 2021-11-15. Correction verified 2021-12-08.
- Cleanliness & sanitation
  Three children in the Toddler room did not wash their hands after diapering.
  
  HHSC 746.3417(3) — Children Handwashing After Toileting or Diapering
  
  HHSC risk weight: Medium High. Corrected 2021-11-15. Correction verified 2021-12-08.
- Supervision & ratios
  A copy of the operation's maintenance report was not available for review during the inspection.
  
  HHSC 746.4751(b) — Maintenance Procedures for Active Play - Monthly Maintenance Checklist
  
  HHSC risk weight: Medium. Corrected 2021-11-19. Correction verified 2021-12-03.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Childrens Ark, 321 THOMPSON DR, Kerrville, TX 78028-5805 (operation ID 98941, operation number 179289), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.