The Willow School

1911 W AVENUE H, Temple, TX 76504 · Bell County

6cited violations

4serious

36inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 68
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-06:00 PM
Director / administrator: Taylore Oldfield-Jackson
Phone: (254) 561-1112
Regulated since: Sep 19, 2024
HHSC IDs: Operation 1474672 · number 1794536
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 6

Year by year

Year	Violations	Serious	Main categories
2026	4	2	Supervision & ratios (4)
2024	2	2	Supervision & ratios (2)

Inspections, investigations & assessments

Jun 9, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 9, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 4, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 17, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 17, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 17, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 17, 2026 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 13, 2026 Report · Deficiencies cited (self-report)
- Supervision & ratios
  During an investigation it was found that a caregiver was using their smart watch to talk and or text while supervision the children. This was corrected as the caregiver is no longer employeed.
  
  HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
  
  HHSC risk weight: Medium High. Corrected 2026-02-17. Correction verified 2026-03-04.
- Supervision & ratios Serious
  During an investigation it was found that a caregiver gave a toddler Mike and Ike candy which can be a choking hazard for that age group. The caregiver no longer works at the operation.
  
  HHSC 746.3317(7) — Food Service and Preparation Requirement - No Foods That Present Choking Risk
  
  HHSC risk weight: High. Corrected 2026-03-02. Correction verified 2026-03-04.
HHSC inspection history · no longer published by HHSC; kept here
Feb 13, 2026 Report · Deficiencies cited (self-report)
- Supervision & ratios
  During an investigation it was found that a caregiver was using their smart watch to talk and or text while supervision the children. This was corrected as the caregiver is no longer employeed.
  
  HHSC 746.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
  
  HHSC risk weight: Medium High. Corrected 2026-02-17. Correction verified 2026-03-04.
- Supervision & ratios Serious
  During an investigation it was found that a caregiver gave a toddler Mike and Ike candy which can be a choking hazard for that age group. The caregiver no longer works at the operation.
  
  HHSC 746.3317(7) — Food Service and Preparation Requirement - No Foods That Present Choking Risk
  
  HHSC risk weight: High. Corrected 2026-03-02. Correction verified 2026-03-04.
HHSC inspection history
Aug 21, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Aug 21, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 22, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 19, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 19, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 15, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 15, 2025 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Mar 1, 2025 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history
Mar 1, 2025 Report · No deficiencies cited (self-report)

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 13, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 13, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 16, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 16, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Dec 16, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Dec 13, 2024 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  A child was left without supervision on the playground.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-01-07. Correction verified 2025-01-16.
HHSC inspection history
Dec 13, 2024 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  A child was left without supervision on the playground.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2025-01-07. Correction verified 2025-01-16.
HHSC inspection history · no longer published by HHSC; kept here
Sep 17, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 17, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jul 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 22, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Jun 11, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 18, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 18, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for The Willow School, 1911 W AVENUE H, Temple, TX 76504-5251 (operation ID 1474672, operation number 1794536), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.