Whitehills Child Development Center
604 WHITE HILLS DR, Rockwall, TX 75087 · Rockwall County
Program
- Type
- Licensed center
- Licensed capacity
- 156
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Bob Conaway
- Phone
- (972) 771-5677
- Regulated since
- Mar 2, 1995
- HHSC IDs
- Operation 137163 · number 509919
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 2 | 0 | Illness & medication (1), Safety & premises (1) |
| 2024 | 1 | 0 | Safety & premises (1) |
| 2022 | 1 | 0 | Other (1) |
| 2021 | 3 | 1 | Supervision & ratios (1), Staff background & training (2) |
Inspections, investigations & assessments
-
May 13, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 18, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 16, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Jul 16, 2025 Inspection · Deficiencies cited
-
Illness & medication
Transportation first aid kit supplies were deteriorated in both van and medication was expired.
HHSC 746.4001(2) — First Aid Kit - Kept Sanitary
HHSC risk weight: Medium High. Corrected 2025-08-01. Correction verified 2025-07-22.
-
Safety & premises
One of two fire extiguisher used in transport vehichle requires servicing.
HHSC 746.5307(b) — Fire Extinguishers Serviced
HHSC risk weight: Medium High. Corrected 2025-08-01. Correction verified 2025-07-22.
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Illness & medication
-
Aug 7, 2024 Inspection · Deficiencies cited
-
Safety & premises
The PreK/School Age Playground did not meet the nine inches of loose fill surfacing requirement.
HHSC 746.4907(a)(2) — Installation and Maintenance of Loose-fill Surfacing - Nine Inches if Equipment Greater Than 5 Ft.
HHSC risk weight: Medium High. Corrected 2024-09-06. Correction verified 2024-08-29.
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Safety & premises
-
Aug 31, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 31, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 27, 2022 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Sep 2, 2022 Inspection · Deficiencies cited
-
Other
Eight infant's feeding instructions was not updated within thirty days.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2022-09-09. Correction verified 2022-09-12.
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Other
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Nov 2, 2021 Inspection · Deficiencies cited
-
Staff background & training
The director and staff need transportation safety training.
HHSC 746.1301(7)(A) — Training Requirements for Employees, Caregivers, and Directors - Transportation Training
HHSC risk weight: Medium High. Corrected 2021-12-06. Correction verified 2021-11-16.
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Staff background & training
The staff nor the director had the required annual training in the required topics since October 2020 and is therefore due again: (1) Emergency preparedness; (2) Preventing and controlling the spread of communicable diseases, including immunizations; (3) Administering medication, if applicable (4) Preventing and responding to emergencies due to food or an allergic reaction; (5) Understanding building and physical premises safety, including identification and protection from hazards that can cause bodily injury such as electrical hazards, bodies of water, and vehicular traffic; and (6) Handling, storing, and disposing of hazardous materials.
HHSC 746.1309(e) — Documented Annual Training- Required Content
HHSC risk weight: Medium. Corrected 2021-12-06. Correction verified 2021-11-16.
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Supervision & ratios Serious
The operational policies did not cover the following topics as required: Safe sleep for infants, physical activity requirements, the procedures/policies regarding sunscreen and insect repellant, and procedures for a parent to breastfeed their child and provide breast milk. The HHSC website needs to be changed to www.hhs.texas.gov.
HHSC 746.201(1) — Policies Comply with Rules
HHSC risk weight: High. Corrected 2021-12-06. Correction verified 2021-11-16.
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Staff background & training
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.