Margaret H Cone Head Start Center

2919 TROY ST, Dallas, TX 75210 · Dallas County

4cited violations

3serious

15inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 206
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:00 AM-05:30 PM
Director / administrator: Dawn Thomas
Phone: (214) 217-3170
Regulated since: Feb 20, 2008
HHSC IDs: Operation 318303 · number 874852
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 1
Discipline & child guidance 1
Other 2

Year by year

Year	Violations	Serious	Main categories
2026	2	2	Supervision & ratios (1), Discipline & child guidance (1)
2025	1	0	Other (1)
2024	1	1	Other (1)

Inspections, investigations & assessments

Jun 12, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 5, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 11, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 8, 2026 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  This standard was pulled as part of an investigation and found to be deficient. A child was left alone in classroom three for twenty-seven minutes.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2026-05-27. Correction verified 2026-06-05.
HHSC inspection history
Feb 11, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 22, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 20, 2026 Report · Deficiencies cited (self-report)
- Discipline & child guidance Serious
  This standard was pulled as part of an investigation and found to be deficient. A caregiver was seen in video footage striking a child across the face with an open palm.
  
  HHSC 746.2805(1) — Prohibited Punishments - Corporal Punishment
  
  HHSC risk weight: High. Corrected 2026-02-09. Correction verified 2026-02-11.
HHSC inspection history
Jul 1, 2025 Inspection · Deficiencies cited
- Other
  An infants's feedings instructions have not been updated since April of 2025.
  
  HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
  
  HHSC risk weight: Medium. Corrected 2025-07-05. Correction verified 2025-07-02.
HHSC inspection history
Aug 20, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 19, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 18, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 14, 2024 Report · Deficiencies cited (self-report)
- Other Serious
  Based on the information provided, a caregiver did not use good judgment when trying to get a child to sit properly in a chair. The caregiver moved the chair in a manner that caused the child to fall and hit their head on a table as a result.
  
  HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
  
  HHSC risk weight: High. Corrected 2024-07-03. Correction verified 2024-07-19.
HHSC inspection history
Aug 21, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Aug 23, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Sep 30, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Margaret H Cone Head Start Center, 2919 TROY ST, Dallas, TX 75210-1364 (operation ID 318303, operation number 874852), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.