Carousel Academy
401 ACKER ST, Sanger, TX 76266 · Denton County
Program
- Type
- Licensed center
- Licensed capacity
- 128
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:30 PM
- Director / administrator
- Elena Dillard
- Phone
- (940) 458-0222
- Regulated since
- Oct 10, 2002
- HHSC IDs
- Operation 206688 · number 817631
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 1 | Supervision & ratios (2) |
| 2024 | 2 | 2 | Safety & premises (1), Other (1) |
| 2023 | 6 | 6 | Supervision & ratios (1), Discipline & child guidance (2), Safety & premises (1), Other (2) |
| 2022 | 5 | 4 | Cleanliness & sanitation (1), Illness & medication (1), Safety & premises (2), Records & paperwork (1) |
Inspections, investigations & assessments
-
May 21, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
The operation did not document fire drills that have been previously conducted. This was corrected during the inspection.
HHSC 746.5205(4) — Documentation of Drills
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-05-21.
-
Supervision & ratios
-
Feb 3, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 30, 2026 Report · Deficiencies cited
-
Supervision & ratios Serious
It was determined that a staff member was allowed to smoke in the parking lot of the operation.
HHSC 746.3703(d) — No Smoking or Use of Tobacco Including E-Cigarettes or Vaporizers
HHSC risk weight: High. Corrected 2026-02-27. Correction verified 2026-02-27.
-
Supervision & ratios Serious
-
Sep 25, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 24, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 5, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 7, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 31, 2024 Report · No deficiencies cited
No violations cited on this visit.
-
May 24, 2024 Inspection · Deficiencies cited
-
Other Serious
10 children's files reviewed did not have the updated Special Needs Statement.
HHSC 746.605(13) — Required Admission Information - Special Needs Statement
HHSC risk weight: Medium High. Corrected 2024-05-31. Correction verified 2024-06-07.
-
Safety & premises Serious
6 childrens files did not have the addresses listed for the emergency contacts.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected 2024-05-31. Correction verified 2024-06-07.
-
Other Serious
-
Jan 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 12, 2023 Inspection · Deficiencies cited
-
Supervision & ratios Serious
The operation does not have a current fire inspection.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2023-12-29. Correction verified 2023-12-14.
-
Supervision & ratios Serious
-
Oct 10, 2023 Report · Deficiencies cited
-
Discipline & child guidance Serious
Based on evidence obtained during an DFPS investigation, there was Reason to Believe that physical abuse occurred as a caregiver struck a child multiple times in the face. During re-direction, a child hit his head on the ground which could have resulted in serious physical harm or injury to the child.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2023-12-04. Correction verified 2023-12-12.
-
Discipline & child guidance Serious
Based on evidence obtained during a DFPS investigation, caregivers observed physical abuse of a child and reported the abuse to the director who took no action. The caregivers also did not report the abuse.
HHSC 746.201(5) — Reporting Suspected Abuse, Neglect, Exploitation-May not delegate responsibility to report
HHSC risk weight: Medium High. Corrected 2023-12-04. Correction verified 2023-12-12.
-
Other Serious
Based on evidence obtained during a DFPS investigation, a caregiver inappropriately re-directed children in care by grabbing them by the arm or elbow area in an attempt to lead the children to where they needed to go. A caregiver grabbed a child by the arm while the child was in a seated position and attempted to re-direct the child, making the child cry.
HHSC 746.2803(4)(C) — Positive Methods of Discipline and Guidance - Redirecting Behavior
HHSC risk weight: Medium High. Corrected 2023-12-04. Correction verified 2023-12-12.
-
Other Serious
Based on evidence obtained during a DFPS investigation, it was determined that a caregiver yelled at children as a form of discipline. A caregiver put her pointer finger in a child?s face and instructed the child to stop crying. A caregiver put her head face to face with a child as a form of discipline to get the child to listen.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2023-12-04. Correction verified 2023-12-12.
-
Discipline & child guidance Serious
-
Sep 12, 2023 Inspection · Deficiencies cited
-
Safety & premises Serious
Two children did not have a food allergy plan signed by the parent.
HHSC 746.3819 — Food Allergy Emergency Plan Signed by Parents and Health Care Professional
HHSC risk weight: Medium High. Corrected 2023-09-15. Correction verified 2023-09-15.
-
Safety & premises Serious
-
Nov 10, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 17, 2022 Inspection · Deficiencies cited
-
Cleanliness & sanitation Serious
Three garbage cans were observed without lids and containing remnants of food.
HHSC 746.3407(8) — Garbage Inaccessible to Children; Maintained in Sanitary Manner
HHSC risk weight: Medium High. Corrected 2022-10-24. Correction verified 2022-11-10.
-
Safety & premises Serious
One transportation bus did not contain a first aid kit. Three transportation buses did contain scissors, tweezers, cotton balls or thermometers.
HHSC 746.4001 — First Aid Kit - Available in Each Building, on Field Trips, during Transportation
HHSC risk weight: Medium High. Corrected 2022-10-24. Correction verified 2022-11-10.
-
Safety & premises Serious
One vehicle that transports children did not have a properly working child safety alarm.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2022-10-28. Correction verified 2022-11-10.
-
Records & paperwork
An employee file was missing a notarized affidavit.
HHSC 746.901(4) — Required Personnel Records - Required Affidavit
HHSC risk weight: Medium Low. Corrected at inspection. Corrected 2022-10-17.
-
Cleanliness & sanitation Serious
-
Jun 27, 2022 Report · Deficiencies cited (self-report)
-
Illness & medication Serious
Based on information gathered, it was determined that the operation did not report to Licensing that an employee had tested positive for the Corona Virus in the specified time frame required for such notifications.
HHSC 746.305(a)(4) — Report Outbreak of Communicable Illness
HHSC risk weight: Medium High. Corrected 2022-06-30. Correction verified 2022-07-12.
-
Illness & medication Serious
-
Nov 2, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.