Primrose School At Hidden Lakes
1100 DAVIS BLVD, Southlake, TX 76092 · Tarrant County
Program
- Type
- Licensed center
- Licensed capacity
- 185
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:30 PM
- Director / administrator
- Chandra Collum
- Phone
- (817) 337-4197
- Regulated since
- Sep 19, 2014
- HHSC IDs
- Operation 1137601 · number 1534534
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 8 | 8 | Records & paperwork (2), Other (6) |
| 2022 | 4 | 0 | Illness & medication (4) |
Inspections, investigations & assessments
-
Jun 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 8, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 4, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 15, 2025 Report · Deficiencies cited
-
Records & paperwork Serious
Caregivers observed another caregiver mishandle children and did not report concerns. A caregiver made inappropriate comments about children.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-04.
-
Other Serious
A caregiver pulled children by their shirt collars.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-04.
-
Other Serious
A caregiver was observed by other staff yelling at the children.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-04.
-
Other Serious
A caregiver subjected the children to harsh and profane language.
HHSC 746.2805(6) — Prohibited Punishments - Using Harsh, Abusive or Profane Language
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-04.
-
Records & paperwork Serious
-
Jan 15, 2025 Report · Deficiencies cited
-
Records & paperwork Serious
Caregivers observed another caregiver mishandle children and did not report concerns. A caregiver made inappropriate comments about children.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-04.
-
Other Serious
A caregiver pulled children by their shirt collars.
HHSC 746.2805(3) — Prohibited Punishments - Grabbing and Pulling
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-04.
-
Other Serious
A caregiver was observed by other staff yelling at the children.
HHSC 746.2805(5) — Prohibited Punishments - Humiliating, Rejecting, Yelling
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-04.
-
Other Serious
A caregiver subjected the children to harsh and profane language.
HHSC 746.2805(6) — Prohibited Punishments - Using Harsh, Abusive or Profane Language
HHSC risk weight: High. Corrected 2025-01-31. Correction verified 2025-02-04.
HHSC inspection history · no longer published by HHSC; kept here
-
Records & paperwork Serious
-
Dec 31, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Dec 31, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jul 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 23, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 30, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Sep 13, 2022 Inspection · Deficiencies cited
-
Illness & medication
At the time of the inspection 2 epinephrine injectors were present at the operation without the original prescription box.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2022-09-23. Correction verified 2022-09-15.
-
Illness & medication
At the time of inspection 3 medications were present that had expired. These medications were for emergency use and had not been used at the operation. This was corrected when the director set the medications at the front desk to be sent home with parents at the end of the day.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-09-13.
HHSC inspection history · no longer published by HHSC; kept here
-
Illness & medication
-
Sep 13, 2022 Inspection · Deficiencies cited
-
Illness & medication
At the time of the inspection 2 epinephrine injectors were present at the operation without the original prescription box.
HHSC 746.3805(b)(1) — Administering Medication - Original Container with Child's Name, Date
HHSC risk weight: Medium High. Corrected 2022-09-23. Correction verified 2022-09-15.
-
Illness & medication
At the time of inspection 3 medications were present that had expired. These medications were for emergency use and had not been used at the operation. This was corrected when the director set the medications at the front desk to be sent home with parents at the end of the day.
HHSC 746.3809 — Medication No Longer Used
HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-09-13.
-
Illness & medication
-
Nov 3, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Nov 3, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.