Friend's Daycare Center LLC
9343 ALAMEDA AVE, El Paso, TX 79907 · El Paso County
Program
- Type
- Licensed center
- Licensed capacity
- 95
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:00 AM-06:00 PM
- Director / administrator
- Esperanza Huerta Packer
- Phone
- (915) 222-8555
- Regulated since
- Jun 5, 2024
- HHSC IDs
- Operation 1456771 · number 1783265
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 0 | Supervision & ratios (2) |
| 2025 | 18 | 14 | Supervision & ratios (6), Discipline & child guidance (2), Safety & premises (8), Other (2) |
| 2024 | 14 | 6 | Supervision & ratios (6), Discipline & child guidance (2), Staff background & training (2), Records & paperwork (2), Other (2) |
| 2023 | 6 | 2 | Supervision & ratios (6) |
Inspections, investigations & assessments
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Jun 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jun 17, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Apr 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Apr 20, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Feb 25, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 19, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
One infant room was over ratio by one child. There were 6 children with one caregiver. This was corrected at inspection when one child was moved to another classroom which placed all classrooms in ratio.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-02-19. Correction verified 2026-02-25.
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Supervision & ratios
-
Feb 19, 2026 Inspection · Deficiencies cited
-
Supervision & ratios
One infant room was over ratio by one child. There were 6 children with one caregiver. This was corrected at inspection when one child was moved to another classroom which placed all classrooms in ratio.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2026-02-19. Correction verified 2026-02-25.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Jan 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Jan 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jan 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
-
Jan 29, 2026 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 16, 2025 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Supervision & ratios Serious
During a DFPS investigation, it was determined that a caregiver counted in ratio admitted to not knowing she was responsible for a particular child in care. This caregiver conducted transportation and did not know this child was in the transportation vehicle. This resulted in the child being unaccounted for and left alone and unsupervised in a transportation vehicle for two hours.
HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Safety & premises Serious
During a DFPS investigation, it was determined that a child in care was left unattended in a vehicle for two hours.
HHSC 746.5605(4) — AP Safety Precautions for Loading and Unloading Children - No Child Unattended
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
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Safety & premises Serious
During a DFPS Investigation, it was determined that a caregiver conducting transportation admitted to not having a list of the children being transported. This resulted in a child in care being left unattended in a vehicle for a period of two hours.
HHSC 746.5617(a)(1) — Required Equipment in Vehicles - List of Children
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
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Safety & premises Serious
During a DFPS investigation, it was determined that the electronic child safety alarm in vehicles used for transportation were not functioning according to the manufacturer?s instructions.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Safety & premises Serious
During a DFPS Investigation, caregivers conducting transportation admitted to not using the electronic child safety alarm as required. In addition, owner stated they did not require the caregivers to use the electronic child safety alarm. This resulted in a child in care being left unattended in a transportation vehicle.
HHSC 746.5625(c) — Electronic Child Safety Alarm - used at all times when transporting a child in care
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Supervision & ratios Serious
During a DFPS investigation, after reviewing video footage at the operation, a caregiver conducting transportation was seen exiting the transportation vehicle and not conducting a physical walk-through. This resulted in a child in care being left alone and unattended in a transportation vehicle for two hours.
HHSC 746.5625(d)(2) — Electronic Child Safety Alarm - Driver or designated employee conduct walk-through and visual check of vehicle
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Dec 16, 2025 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Supervision & ratios Serious
During a DFPS investigation, it was determined that a caregiver counted in ratio admitted to not knowing she was responsible for a particular child in care. This caregiver conducted transportation and did not know this child was in the transportation vehicle. This resulted in the child being unaccounted for and left alone and unsupervised in a transportation vehicle for two hours.
HHSC 746.1205(a)(1) — Responsibilities of Caregivers - Know children responsible for
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Safety & premises Serious
During a DFPS investigation, it was determined that a child in care was left unattended in a vehicle for two hours.
HHSC 746.5605(4) — AP Safety Precautions for Loading and Unloading Children - No Child Unattended
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Safety & premises Serious
During a DFPS Investigation, it was determined that a caregiver conducting transportation admitted to not having a list of the children being transported. This resulted in a child in care being left unattended in a vehicle for a period of two hours.
HHSC 746.5617(a)(1) — Required Equipment in Vehicles - List of Children
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Safety & premises Serious
During a DFPS investigation, it was determined that the electronic child safety alarm in vehicles used for transportation were not functioning according to the manufacturer?s instructions.
HHSC 746.5625(b) — Electronic Child Safety Alarm - installed and maintained according to manufacturer's instructions
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Safety & premises Serious
During a DFPS Investigation, caregivers conducting transportation admitted to not using the electronic child safety alarm as required. In addition, owner stated they did not require the caregivers to use the electronic child safety alarm. This resulted in a child in care being left unattended in a transportation vehicle.
HHSC 746.5625(c) — Electronic Child Safety Alarm - used at all times when transporting a child in care
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
-
Supervision & ratios Serious
During a DFPS investigation, after reviewing video footage at the operation, a caregiver conducting transportation was seen exiting the transportation vehicle and not conducting a physical walk-through. This resulted in a child in care being left alone and unattended in a transportation vehicle for two hours.
HHSC 746.5625(d)(2) — Electronic Child Safety Alarm - Driver or designated employee conduct walk-through and visual check of vehicle
HHSC risk weight: High. Corrected 2026-02-11. Correction verified 2026-02-19.
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Discipline & child guidance Serious
-
Dec 2, 2025 Inspection · Deficiencies cited
-
Other
Two infants did not have updated written feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-12-05. Correction verified 2025-12-05.
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Supervision & ratios
The operation has not been inspected for gas leaks in the last two years. The last gas leak test was completed on 8/19/2023.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2025-12-12. Correction verified 2025-12-02.
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Other
-
Dec 2, 2025 Inspection · Deficiencies cited
-
Other
Two infants did not have updated written feeding instructions.
HHSC 746.2421(b) — Written Feeding Instructions - Review and Update Every 30 Days
HHSC risk weight: Medium. Corrected 2025-12-05. Correction verified 2025-12-05.
-
Supervision & ratios
The operation has not been inspected for gas leaks in the last two years. The last gas leak test was completed on 8/19/2023.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2025-12-12. Correction verified 2025-12-02.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
May 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 28, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 23, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 22, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Apr 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 7, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Dec 18, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 12, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
Six infants were in care with one caregiver. This was corrected at inspection when one infant was moved to other infant room.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-12-12. Correction verified 2024-12-18.
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Supervision & ratios
-
Dec 12, 2024 Inspection · Deficiencies cited
-
Supervision & ratios
Six infants were in care with one caregiver. This was corrected at inspection when one infant was moved to other infant room.
HHSC 746.1601 — Child/ Caregiver Ratio - 13 or More Children
HHSC risk weight: Medium High. Corrected 2024-12-12. Correction verified 2024-12-18.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Sep 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 22, 2024 Report · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 22, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 9, 2024 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-09-17. Correction verified 2024-09-24.
-
Supervision & ratios Serious
During a DFPS investigation, it was determined that a caregiver left three children alone in a van for approximately 10 minutes when she exited the vehicle to pick up additional children at a school. The van remained on when the caregiver left the children unattended.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-09-17. Correction verified 2024-09-24.
HHSC inspection history · no longer published by HHSC; kept here
-
Discipline & child guidance Serious
-
Aug 9, 2024 Report · Deficiencies cited
-
Discipline & child guidance Serious
This standard was found deficient as part of a DFPS Investigation.
HHSC 746.1201(4) — AP Responsibilities of Employees and Caregivers -Ensure No Child Abused, Neglected, or Exploited
HHSC risk weight: High. Corrected 2024-09-17. Correction verified 2024-09-24.
-
Supervision & ratios Serious
During a DFPS investigation, it was determined that a caregiver left three children alone in a van for approximately 10 minutes when she exited the vehicle to pick up additional children at a school. The van remained on when the caregiver left the children unattended.
HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2024-09-17. Correction verified 2024-09-24.
-
Discipline & child guidance Serious
-
May 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
May 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 8, 2024 Inspection · Deficiencies cited
-
Staff background & training Serious
During inspection, a caregiver was observed to be supervising children without cleared background checks, to include pending fingerprints and pending national sex offender registry checks. Caregiver was allowed to be present before receiving notification from the criminal background check unit that the caregiver was eligible. This was corrected when this caregiver was removed from the operation. Caregiver's fingerprinting appointmnet was scheduled for 5/9/2024 during inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-05-08. Correction verified 2024-05-20.
HHSC inspection history · no longer published by HHSC; kept here
-
Staff background & training Serious
-
May 8, 2024 Inspection · Deficiencies cited
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Staff background & training Serious
During inspection, a caregiver was observed to be supervising children without cleared background checks, to include pending fingerprints and pending national sex offender registry checks. Caregiver was allowed to be present before receiving notification from the criminal background check unit that the caregiver was eligible. This was corrected when this caregiver was removed from the operation. Caregiver's fingerprinting appointmnet was scheduled for 5/9/2024 during inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-05-08. Correction verified 2024-05-20.
-
Staff background & training Serious
-
Mar 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Mar 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Feb 13, 2024 Inspection · Deficiencies cited
-
Other
An infant did not have feeding instructions on file.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2024-02-16. Correction verified 2024-02-15.
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Supervision & ratios
A policy on breastfeeding was missing.
HHSC 746.501(a)(25) — Written Operational Policies - Breastfeeding Provisions
HHSC risk weight: Low. Corrected 2024-02-16. Correction verified 2024-02-15.
-
Records & paperwork
Five employee files were missing date of employment.
HHSC 746.901(1) — Required Personnel Records - Dates of Employment
HHSC risk weight: Medium Low. Corrected 2024-02-16. Correction verified 2024-02-15.
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Other
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Feb 13, 2024 Inspection · Deficiencies cited
-
Other
An infant did not have feeding instructions on file.
HHSC 746.2421(a) — Written Feeding Instructions - Signed and Dated by Parent or Health-Care Professional
HHSC risk weight: Medium. Corrected 2024-02-16. Correction verified 2024-02-15.
-
Supervision & ratios
A policy on breastfeeding was missing.
HHSC 746.501(a)(25) — Written Operational Policies - Breastfeeding Provisions
HHSC risk weight: Low. Corrected 2024-02-16. Correction verified 2024-02-15.
-
Records & paperwork
Five employee files were missing date of employment.
HHSC 746.901(1) — Required Personnel Records - Dates of Employment
HHSC risk weight: Medium Low. Corrected 2024-02-16. Correction verified 2024-02-15.
HHSC inspection history · no longer published by HHSC; kept here
-
Other
-
Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 13, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
HHSC inspection history · no longer published by HHSC; kept here
-
Aug 8, 2023 Inspection · Deficiencies cited
-
Supervision & ratios
The operation has not been inspected by the health department.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-08-23.
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Supervision & ratios Serious
The operation has not been inspected by the fire department.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-01-31. Correction verified 2023-12-18.
-
Supervision & ratios
The operation has not been inspected for gas leaks.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-08-10.
HHSC inspection history · no longer published by HHSC; kept here
-
Supervision & ratios
-
Aug 8, 2023 Inspection · Deficiencies cited
-
Supervision & ratios
The operation has not been inspected by the health department.
HHSC 746.3401(a) — Annual Sanitation Inspection
HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-08-23.
-
Supervision & ratios Serious
The operation has not been inspected by the fire department.
HHSC 746.5101(a) — Annual Fire Inspection - Before Initial Permit Issued and Every 12 Months
HHSC risk weight: High. Corrected 2024-01-31. Correction verified 2023-12-18.
-
Supervision & ratios
The operation has not been inspected for gas leaks.
HHSC 746.5401 — Requirement of Gas Leak Inspection
HHSC risk weight: Medium High. Corrected 2023-09-20. Correction verified 2023-08-10.
-
Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.