Upbring Head Start (redeemer)
2507 FREDERICKSBURG RD, San Antonio, TX 78201 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 56
- Ages
- Infant, Toddler, Pre-Kindergarten
- Hours
- 07:45 AM-03:00 PM
- Director / administrator
- Catherine Guerrero
- Phone
- (210) 866-9201
- Regulated since
- Nov 28, 2023
- HHSC IDs
- Operation 1446889 · number 1774540
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 2 | 1 | Supervision & ratios (2) |
| 2023 | 1 | 0 | Staff background & training (1) |
Inspections, investigations & assessments
-
Jun 18, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jun 2, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 11, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 8, 2026 Report · Deficiencies cited (self-report)
-
Supervision & ratios Serious
During the course of the investigation, it was determined that operation staff failed to demonstrate good judgment when they did not verify no special special diet meals were provided.
HHSC 746.1201(1) — Responsibilities of Employees and Caregivers -Demonstrate Competency, Good Judgment, Self-control
HHSC risk weight: High. Corrected 2026-06-03. Correction verified 2026-06-18.
-
Supervision & ratios
During the course of the investigation, it was determined that the operation provided two children meals that contained an ingredient they were allergic too.
HHSC 746.3301(i) — Nutrition and Food Service - Must not serve identified foods to allergic child
HHSC risk weight: Medium High. Corrected 2026-06-03. Correction verified 2026-06-17.
-
Supervision & ratios Serious
-
Oct 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Aug 11, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Jul 31, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 16, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 12, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 11, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
-
Nov 8, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Oct 16, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
Sep 5, 2023 Inspection · Deficiencies cited
-
Staff background & training
At time of inspection, two out of the five staff files did not have updated annual training on recognizing and preventing shaken baby syndrome; Preventing sudden infant death syndrome; and Understanding early childhood brain development.
HHSC 746.1309(d) — Documented Annual Training - Caregivers of Children Under 24 Months Required
HHSC risk weight: Medium High. Corrected 2023-09-05. Correction verified 2023-09-05.
-
Staff background & training
-
Aug 1, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
-
May 22, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.