Divine Children's Care Home
40018 HIGHWAY 290 BUSINESS, Waller, TX 77484 · Harris County
Program
- Type
- General residential operation
- Licensed capacity
- 8
- Ages
- 8-17
- Hours
- -
- Director / administrator
- Brittri Tenille Ridley
- Phone
- (936) 509-2330
- Regulated since
- Aug 17, 2023
- HHSC IDs
- Operation 1404534 · number 1741334
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2025 | 1 | 0 | Staff background & training (1) |
| 2024 | 12 | 1 | Cleanliness & sanitation (1), Supervision & ratios (3), Staff background & training (4), Records & paperwork (1), Other (3) |
| 2023 | 14 | 0 | Illness & medication (3), Supervision & ratios (5), Safety & premises (1), Staff background & training (1), Records & paperwork (1), Other (3) |
| 2022 | 5 | 0 | Supervision & ratios (3), Staff background & training (1), Records & paperwork (1) |
Inspections, investigations & assessments
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Jun 4, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 1, 2026 Report · No deficiencies cited
No violations cited on this visit.
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May 9, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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May 8, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2026 Report · No deficiencies cited
No violations cited on this visit.
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Jul 30, 2025 Inspection · Deficiencies cited
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Staff background & training
One of the two reviewed employee files revealed that one employee had not completed the emergency intervention training required every six months, and the most recent training was completed over a year ago.
HHSC 748.930(b)(1)(A) — Annual Training-Caregivers in operations other than cottage homes must have 4 hrs of EBI every 6 months.
HHSC risk weight: Medium High. Corrected 2025-08-15. Correction verified 2025-08-15.
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Staff background & training
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Jul 30, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jan 23, 2025 Report · No deficiencies cited
No violations cited on this visit.
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Dec 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Dec 15, 2024 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Aug 30, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Aug 27, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 14, 2024 Inspection · Deficiencies cited
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Other Serious
Drug test results did not specify what the employee was screened.
HHSC 745.4151(c)(5)(A) — Drug testing procedures-All drug testing will at a minimum screen for marijuana, cocaine, opiates, amphetamines, and phencyclidine (PCP)
HHSC risk weight: High. Corrected 2024-08-21. Correction verified 2024-08-22.
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Other
Agency policy addresses HIPAA rules only. All child information must be kept confidential and accessible only to authorized personnel
HHSC 748.105(9) — Personnel Policies - Must require those with access to information about a child be informed of their responsibility to maintain confidentiality.
HHSC risk weight: Medium. Corrected 2024-08-21. Correction verified 2024-08-27.
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Other
Child files reviewed were missing the required signatures on the service plan.
HHSC 748.1347(b) — Initial Service Plan-PLSP must sign and date the plan; If PLSP disagrees with any portion of the plan, he must document issue(s) before signing it
HHSC risk weight: Low. Corrected 2024-08-21. Correction verified 2024-08-22.
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Staff background & training
Record indicates employee received Orientation, 40 hours of pre-service training, and 8 hours of EBI training all in one day.
HHSC 748.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2024-08-21. Correction verified 2024-08-22.
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Cleanliness & sanitation
It was observed in Room 1, a hole in the door. Work order was submitted.
HHSC 748.3301(a)(2) — Physical Site- Buildings must be clean and in good repair.
HHSC risk weight: Medium. Corrected 2024-08-21. Correction verified 2024-08-22.
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Supervision & ratios
In reviewing the personnel records, there was no proof of education for all three staff.
HHSC 748.363(5) — Personnel records-Personnel records-Include evidence of valid professional licensures, certifications, or registrations required for the position.
HHSC risk weight: Medium. Corrected 2024-08-21. Correction verified 2024-08-22.
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Staff background & training
Record shows employee received pre-service training on 7/15/23, with TB test results received on 7/21/13, after contact with children in care
HHSC 748.363(6) — Personnel records- Include copy of a cleared tuberculosis screening conducted prior to the person having contact with children in care.
HHSC risk weight: Medium. Corrected 2024-08-21. Correction verified 2024-08-22.
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Records & paperwork
Missing Pre-Employment Affidavit for Applicants
HHSC 748.363(8) — Personnel records - Include a Pre-Employment Affidavit for Applicants for Employment as specified in Texas Human Resources Code ?42.0563
HHSC risk weight: Medium. Corrected 2024-08-21. Correction verified 2024-08-22.
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Supervision & ratios
The operation?s recreation schedule did not provide the required outdoor daily activities.
HHSC 748.3701(a) — Recreation responsibility-Must provide daily indoor/outdoor recreational & other activities appropriate to needs, interests, and abilities of children
HHSC risk weight: Medium Low. Corrected 2024-08-21. Correction verified 2024-08-22.
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Staff background & training
Record shows staff received 40 hours of pre-service training in one day.
HHSC 748.4651(a) — Pre-Service Training- If operation provides certain amount of tx svcs, caregiver must have 40 hours experience in operation that provides same tx svcs
HHSC risk weight: Medium. Corrected 2024-08-21. Correction verified 2024-08-22.
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Staff background & training
It was observed that no require training for one staff.
HHSC 748.915(b)(1) — Pediatric CPR training documentation must include the participant's name.
HHSC risk weight: Medium Low. Corrected 2024-08-21. Correction verified 2024-08-22.
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Other Serious
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Jun 24, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 14, 2024 Report · No deficiencies cited
No violations cited on this visit.
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May 1, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Apr 23, 2024 Report · Deficiencies cited
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Supervision & ratios
Two service plans had unclear information regarding the staff's responsibilities if and when a resident goes AWOL. The AWOL annual summary log listed "NA" for the hotline intake report number and Police report number despite both being applicable.
HHSC 748.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2024-06-26. Correction verified 2024-06-25.
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Supervision & ratios
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Jan 31, 2024 Report · No deficiencies cited
No violations cited on this visit.
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Dec 22, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 10, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 9, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Nov 8, 2023 Inspection · Deficiencies cited
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Other
A childs discharge did not have the infomartion address, phone to whom he was release to.
HHSC 748.1437(3) — Discharge/Transfer Documentation-Must include name, address, telephone number, and relationship of person to whom child is discharged
HHSC risk weight: Medium Low. Corrected 2023-11-15. Correction verified 2023-11-15.
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Supervision & ratios
Multiple records at the operation were not true and accurate and had contradicting information.
HHSC 748.151(3) — Operational responsibilities - Maintain current, true, accurate, and complete records
HHSC risk weight: Medium. Corrected 2023-11-15. Correction verified 2023-11-15.
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Illness & medication
A child is self administrating medication however the child records did not have documentation from the doctor, or parent that he is allowed to administered this medication .
HHSC 748.2051(3) — Medication Self-Administration-Must consult health-care professional who prescribed medication and document his/her concerns in child's record
HHSC risk weight: Medium High. Corrected 2023-11-15. Correction verified 2023-11-15.
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Illness & medication
Medication records were missing information when the medication was administered and by whom it was administered.
HHSC 748.2151(c)(5) — Medication record - must include date (day/month/year) & time each medication was administered
HHSC risk weight: Medium High. Corrected 2023-11-15. Correction verified 2023-11-15.
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Supervision & ratios
Operation failed to report a child unathorized absent to lisencing.
HHSC 748.303(a)(10)(A) — Serious Incident-Report to Licensing no later than 6 hours after determining unauthorized absence of a child 13 yrs old or older.
HHSC risk weight: Medium. Corrected 2023-11-15. Correction verified 2023-11-15.
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Supervision & ratios
Operation runaway log did not have the information needed.
HHSC 748.453(a)(1) — Unauthorized Absence ? Annual summary log must include name, age, gender, date of admission
HHSC risk weight: Medium. Corrected 2023-11-15. Correction verified 2023-11-15.
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Other
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Oct 23, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 26, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Aug 8, 2023 Report · No deficiencies cited (self-report)
No violations cited on this visit.
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Jul 5, 2023 Inspection · Deficiencies cited
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Other
child preliminary service plan was not completed.
HHSC 748.1331(a) — Preliminary Service Plan-Complete plan that addresses child's immediate needs within 72 hours of admission
HHSC risk weight: Medium Low. Corrected 2023-07-13. Correction verified 2023-07-13.
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Other
A child service plan did not document appropriated school goals.
HHSC 748.1337(b)(1)(A)(v) — Initial Service Plan-Include educational needs and how needs will be met; include any school evaluations or recommendations
HHSC risk weight: Medium Low. Corrected 2023-07-13. Correction verified 2023-07-13.
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Safety & premises
A child's discharge did not document when he was informed of the non-emergency discharge.
HHSC 748.1437(2) — Discharge/Transfer Documentation-Must include date and time the child was informed of his discharge or transfer
HHSC risk weight: Low. Corrected 2023-07-13. Correction verified 2023-07-13.
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Other
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May 15, 2023 Inspection · Deficiencies cited
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Staff background & training
Two out of two records were missing instructor led training regarding administration of psychotropic medication.
HHSC 748.863(a)(5) — Pre-Service Training- Caregivers who administer medication must have psych medication training before administering psych meds.
HHSC risk weight: Medium High. Corrected 2023-05-26. Correction verified 2023-05-26.
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Staff background & training
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Apr 10, 2023 Inspection · Deficiencies cited
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Supervision & ratios
One child record did not have high risk behaviors identified and how the operation will implement the safety of the chilld.
HHSC 748.1205(a)(12) — Admission Documentation-Identification of child's high risk behaviors and related safety plan staff and caregivers will implement
HHSC risk weight: Medium. Corrected 2023-04-19. Correction verified 2023-04-19.
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Records & paperwork
Childs discharge documentation records did not have the time or the person whom he was discharge to.
HHSC 748.1437(1) — Discharge/Transfer Documentation-Must include date and circumstances of discharge or transfer
HHSC risk weight: Medium Low. Corrected 2023-04-19. Correction verified 2023-04-19.
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Illness & medication
Medication log was missing information regarding the reason for the medication, signatures of caregiver and side effects.
HHSC 748.2151(c)(8) — Medication record-must include reasons for administering psychotropic medication or non-prescription medication/supplement for a child under 5 years
HHSC risk weight: Medium High. Corrected 2023-04-19. Correction verified 2023-04-19.
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Supervision & ratios
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Apr 4, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Jan 11, 2023 Inspection · Deficiencies cited
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Supervision & ratios
The operation's search document form does not include fields or prompts for the reason for the search, what was searched, the results of the search, or the resolution of the search.
HHSC 748.151(2) — Operational responsibilities - Operate according to your approved plans, policies, and procedures
HHSC risk weight: Medium. Corrected 2023-01-20. Correction verified 2023-01-20.
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Supervision & ratios
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Nov 14, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 10, 2022 Inspection · Deficiencies cited
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Staff background & training
The orientation documentation does not include information regarding the operation's policies regarding family visitations, gifts, or the education program.
HHSC 748.1209(b)(1) — Child Orientation-Include policies on visitation, including family visitation & overnight visitation
HHSC risk weight: Medium Low. Corrected 2022-10-17. Correction verified 2022-10-18.
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Supervision & ratios
The operation did not have an Admission Assessment form developed in their record. Admission Assessment must be completed prior to a nonemergency admission.
HHSC 748.1217(a) — Admission Assessment-Must provide initial evaluation of appropriate placement & ensure that necessary information for service planning is obtained
HHSC risk weight: Medium. Corrected 2022-10-17. Correction verified 2022-10-18.
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Records & paperwork
Employee record did not have a notarized employment affidavit in their file.
HHSC 748.363(6) — Personnel records-Include notarized Licensing Affidavit for Applicants for Employment form as specified in Human Resources Code, 42.059
HHSC risk weight: Medium. Corrected 2022-10-17. Correction verified 2022-11-18.
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Supervision & ratios
Employee file did not have a copy of its driver s license in the personnel file.
HHSC 748.4111(a) — Transportation records-Must maintain on file at the operation the name of each driver and a copy of that person's valid driver's license
HHSC risk weight: Low. Corrected 2022-10-17. Correction verified 2022-10-18.
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Staff background & training
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Jul 7, 2022 Inspection · Deficiencies cited
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Supervision & ratios
The operation's policy and procedures regarding records and record keeping does not specify a records retention timeframe. Additionally the policy and procedure indicates records will be provided to the managing conservator and/or guardian upon request.
HHSC 748.103(b)(1) — Policies and procedures to submit - Related to record keeping, including where records will be located.
HHSC risk weight: Medium. Corrected 2022-07-21. Correction verified 2022-07-19.
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Supervision & ratios
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.