Crayola Experience & Academy

128 N ROBERTS RD, Cedar Hill, TX 75104 · Dallas County

24cited violations

2serious

14inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 30
Ages: Infant, Toddler, Pre-Kindergarten, School
Hours: 07:30 AM-05:30 PM
Director / administrator: Destiny Walton
Phone: (682) 241-8159
Regulated since: Dec 7, 2020
HHSC IDs: Operation 1354778 · number 1707407
Official record: HHSC Child Care Search

Violations by category

Cleanliness & sanitation 1
Illness & medication 1
Supervision & ratios 4
Safety & premises 3
Staff background & training 5
Records & paperwork 4
Other 6

Year by year

Year	Violations	Serious	Main categories
2025	8	0	Supervision & ratios (2), Safety & premises (2), Staff background & training (1), Other (3)
2024	1	0	Records & paperwork (1)
2023	5	0	Supervision & ratios (1), Staff background & training (3), Records & paperwork (1)
2022	2	0	Records & paperwork (2)
2021	8	2	Cleanliness & sanitation (1), Illness & medication (1), Supervision & ratios (1), Safety & premises (1), Staff background & training (1), Other (3)

Inspections, investigations & assessments

Mar 5, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Mar 25, 2025 Inspection · Deficiencies cited
- Other
  Upon arrival to the nap room the room was to dark to see any of the children napping. This was corrected during the inspection. A light was turned on that provided the adequte amount of light to see all children napping.
  
  HHSC 746.2911 — Adequate Lighting During Naptime
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2025-03-25.
HHSC inspection history
Mar 13, 2025 Inspection · Deficiencies cited
- Supervision & ratios
  Children were observed walking out the classroom and down the hallwayh several times.
  
  HHSC 746.1203(4) — Provide care consistent with child's habits, interests, strengths, special needs, including any special supervision needs
  
  HHSC risk weight: Medium High. Corrected 2025-03-13. Correction verified 2025-03-25.
- Staff background & training
  Three required topics had not been coverd in the reviewed training certificates.
  
  HHSC 746.1311(e) — Director Annual Training - Additional required topics
  
  HHSC risk weight: Medium. Corrected 2025-03-20. Correction verified 2025-03-25.
- Other
  Activity plan was not followed during the inspection.
  
  HHSC 746.2203(b) — Written Activity Plans - Plan Followed by Caregiver
  
  HHSC risk weight: Medium. Corrected 2025-03-13. Correction verified 2025-03-25.
- Safety & premises
  Posted activity plan in infant room did not include outdoor time. Picture taken
  
  HHSC 746.2206(1)(A) — Written Activity Plan - Outdoor Play - Infant Birth to 12 Months
  
  HHSC risk weight: Medium. Corrected 2025-03-13. Correction verified 2025-03-25.
- Safety & premises
  Three of the four children's records read were missing emergency contact address.
  
  HHSC 746.605(6) — Required Admission Information - Emergency Contact
  
  HHSC risk weight: Medium High. Corrected 2025-03-13. Correction verified 2025-03-17.
HHSC inspection history
Feb 3, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jan 7, 2025 Inspection · Deficiencies cited
- Other
  Written plan for shared indoor space was not available for review during the inspection.
  
  HHSC 746.4215(a) — Share Indoor Activity Space With Written Plan
  
  HHSC risk weight: Medium High. Corrected 2025-01-07. Correction verified 2025-01-16.
- Supervision & ratios
  During the inspection the written plan for the unattached playground was not available for review.
  
  HHSC 746.4313(2) — Additional Requirements For Outdoor Activity Space Not Connected To Center - Written Plan for Supervision
  
  HHSC risk weight: Medium High. Corrected 2025-01-07. Correction verified 2025-01-16.
HHSC inspection history
May 29, 2024 Inspection · Deficiencies cited
- Records & paperwork
  Menu with substitution was not dated. This was corrected when discussed with the director and date was added.
  
  HHSC 746.3313(2) — Daily Menus - May Rotate if Keep Record of Dates Menus Used
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2024-05-29.
HHSC inspection history
Apr 18, 2024 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 4, 2024 Report · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jul 6, 2023 Inspection · Deficiencies cited
- Staff background & training
  Director did not have current documentation of required annual training during the inspection.
  
  HHSC 746.1301(a)(6)(A) — Training Requirements for Employees, Caregivers, and Directors - 30 Annual Training
  
  HHSC risk weight: Medium High. Corrected 2023-07-20. Correction verified 2023-07-06.
- Staff background & training
  Director does not have current documentation of first aid training.
  
  HHSC 746.1315(a) — Each Caregiver and the Director Must Have Current Training in pediatric first aid with rescue breathing and choking.
  
  HHSC risk weight: Medium High. Corrected 2023-07-11. Correction verified 2023-07-07.
- Staff background & training
  Director does not have current documentation of CPR training.
  
  HHSC 746.1315(b) — Each Caregiver and the Director Must Have Current Training in pediatric CPR
  
  HHSC risk weight: Medium High. Corrected 2023-07-11. Correction verified 2023-07-07.
HHSC inspection history
Jun 28, 2023 Assessment · Deficiencies cited
- Supervision & ratios
  Operation did not update hours of operation.
  
  HHSC 746.301(6) — Notification of Change in Hours, Days, Months of Operation
  
  HHSC risk weight: Medium. Corrected 2023-06-28. Correction verified 2023-07-06.
HHSC inspection history
Jan 20, 2023 Assessment · Deficiencies cited
- Records & paperwork
  Number of Employees has not been reported for 2022.
  
  HHSC 746.303(b) — Report Number of Employees
  
  HHSC risk weight: Medium Low. Corrected 2023-01-24. Correction verified 2023-01-20.
HHSC inspection history
Aug 2, 2022 Inspection · Deficiencies cited
- Records & paperwork
  Record of substitutions was not available for review during the inspection. This was corrected during the inspection, substitution was documented on the menu.
  
  HHSC 746.3313(1) — Daily Menus - Record Comparable Substitutions
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-02.
- Records & paperwork
  Record of rotated menus was not avaible during the inspection. This was corrected during the inspection and discussed with the director.
  
  HHSC 746.3313(2) — Daily Menus - May Rotate if Keep Record of Dates Menus Used
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2022-08-02.
HHSC inspection history
Oct 21, 2021 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Oct 12, 2021 Inspection · Deficiencies cited
- Staff background & training
  Director lacked 5 or the required hours for the previous training year and lacked 30 hours for the current training year.
  
  HHSC 746.1301(6)(A) — Training Requirements for Directors 30- Annual Training
  
  HHSC risk weight: Medium High. Corrected 2021-10-26. Correction verified 2021-10-26.
- Other
  An infant was observed crying in a bounce chair for several minutes without being comforted.
  
  HHSC 746.2401(3) — Basic Requirements for Infants - Holding and Comforting
  
  HHSC risk weight: Medium High. Corrected 2021-10-12. Correction verified 2021-10-21.
- Safety & premises
  An infant was observed in a bounce chair not strapped in. Picture taken.
  
  HHSC 746.2407 — Infant Care Area Furnishings and Equipment -Use of Safety Straps
  
  HHSC risk weight: Medium High. Corrected 2021-10-12. Correction verified 2021-10-21.
- Cleanliness & sanitation
  A child was observed in a play yard not properly used, the pad was not laid out as it should be. Picture taken.
  
  HHSC 746.2411(1) — Safety Requirements for Play Yards - Use and Clean According to Manufacturer's Instructions
  
  HHSC risk weight: Medium High. Corrected 2021-10-12. Correction verified 2021-10-21.
- Other Serious
  An additional mattress was observed in a play yard a child was sleeping in. Picture taken.
  
  HHSC 746.2411(2)(A) — Safety Requirements for Play Yards - Snug Fitting, Firm, Flat Mattress Designed for Use in Play Yard and No Extra Pads
  
  HHSC risk weight: High. Corrected 2021-10-12. Correction verified 2021-10-21.
- Other Serious
  An infant was observed asleep in a bounce seat.
  
  HHSC 746.2426 — Infant May Not Sleep in a Restrictive Device
  
  HHSC risk weight: High. Corrected 2021-10-12. Correction verified 2021-10-21.
- Supervision & ratios
  Policies have not yet been updated.
  
  HHSC 746.501(a)(18)(F) — Written Operational Policies - Plan for Extreme Weather
  
  HHSC risk weight: Medium. Corrected 2021-10-26. Correction verified 2021-10-26.
- Illness & medication
  Four of the five childre's records read lacked current documentation of immunizations.
  
  HHSC 746.603(a)(4) — Children's Records - Immunizations
  
  HHSC risk weight: Medium. Corrected 2021-10-26. Correction verified 2021-10-26.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Crayola Experience & Academy, 128 N ROBERTS RD, Cedar Hill, TX 75104-1944 (operation ID 1354778, operation number 1707407), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.