New Era Montessori
3502 OLIVIA DR, Wylie, TX 75098 · Collin County
Program
- Type
- Licensed child-care home
- Licensed capacity
- 12
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 07:00 AM-05:00 PM
- Director / administrator
- Maha Khademi Seysan
- Phone
- (214) 790-8812
- Regulated since
- Jun 16, 2020
- HHSC IDs
- Operation 1337502 · number 1695918
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 3 | 0 | Supervision & ratios (1), Staff background & training (1), Other (1) |
| 2025 | 4 | 2 | Illness & medication (1), Supervision & ratios (1), Discipline & child guidance (1), Records & paperwork (1) |
| 2023 | 5 | 0 | Supervision & ratios (1), Safety & premises (1), Food & allergies (1), Records & paperwork (1), Other (1) |
| 2022 | 2 | 1 | Staff background & training (1), Other (1) |
Inspections, investigations & assessments
-
Jan 9, 2026 Inspection · Deficiencies cited
-
Staff background & training
The Primary caregiver only had 23 hours of annual training.
HHSC 747.1309(a) — Primary Caregiver Annual Training -30 Hours Required
HHSC risk weight: Medium. Corrected 2026-01-21. Correction verified 2026-01-23.
-
Supervision & ratios
The operation was not following their daily schedule and did not have set activities in place for the children while in care.
HHSC 747.2103(a)(2) — Written Activity Plan - Outline Daily Activities
HHSC risk weight: Medium. Corrected 2026-01-21. Correction verified 2026-01-22.
-
Other
A child in care two years of age was observed watching tv.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-01-09.
-
Staff background & training
-
Feb 6, 2025 Inspection · Deficiencies cited
-
Discipline & child guidance
The operation had no emergency phone numbers posted.
HHSC 747.403(a)(3) — Required posting of Emergency Telephone number-Texas Abuse and Neglect Hotline
HHSC risk weight: Medium. Corrected 2025-02-12. Correction verified 2025-02-19.
-
Supervision & ratios Serious
The operation did not have any documentation of fire drills.
HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected 2025-02-12. Correction verified 2025-02-19.
-
Illness & medication Serious
Two children in care did not have immunization records.
HHSC 747.613(a) — Required Immunizations
HHSC risk weight: High. Corrected 2025-02-21. Correction verified 2025-02-19.
-
Records & paperwork
The Director did not have an employee affidavit on file for review.
HHSC 747.901(4) — Required Personnel Records - Required Affidavit (Form 2985)
HHSC risk weight: Medium Low. Corrected 2025-02-12. Correction verified 2025-02-19.
-
Discipline & child guidance
-
Mar 4, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Mar 20, 2023 Inspection · Deficiencies cited
-
Safety & premises
The opertaion does not have a written daily activity plan or documentation on when and what times the children are having outdoor play.
HHSC 747.2104(a)(1) — Written Activity Plan - Outdoor Play Opportunities
HHSC risk weight: Medium. Corrected 2023-03-27. Correction verified 2023-03-30.
-
Other
After naptime one child under the age of two was observed watching tv which was not educational or related to the actvities.
HHSC 747.2105(a) — Screen Time Activities - Not Used for Under Two
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-03-20.
-
Supervision & ratios
The operations nap time is from 12:30pm-2:30pm and at 3:30pm two children were observed still napping.
HHSC 747.2803 — Length of Naptime
HHSC risk weight: Medium. Corrected at inspection. Corrected 2023-03-20.
-
Food & allergies
The snacks observed being served to children was not was recorded on the daily menus.
HHSC 747.3113(2) — Keep Record of Substitutions
HHSC risk weight: Medium. Corrected 2023-03-27. Correction verified 2023-03-30.
-
Records & paperwork
No documentation of drills.
HHSC 747.801(7) — Records Maintained and Made Available - Safety Drills Documentation
HHSC risk weight: Medium. Corrected 2023-03-27. Correction verified 2023-03-30.
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Safety & premises
-
Apr 25, 2022 Inspection · Deficiencies cited
-
Staff background & training Serious
A caregiver was observed supervising children in the living room without a cleared background check.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2022-04-25. Correction verified 2022-04-29.
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Other
CPSC dated 4/19/2019 and not posted on the required postings wall.
HHSC 747.3935(b) — Children's Products- Annual Certification
HHSC risk weight: Medium. Corrected 2022-04-29. Correction verified 2022-04-29.
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Staff background & training Serious
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.