Maria Consuelo Knox

3604 MOUNTAIN AVE, El Paso, TX 79930 · El Paso County

5cited violations

4serious

4inspections & investigations

0enforcement actions

Program

Type: Registered child-care home
Licensed capacity: 12
Ages: School
Hours: 07:00 AM-06:00 PM
Phone: (915) 566-4335
Regulated since: Apr 1, 1989
HHSC IDs: Operation 107571 · number 246452
Official record: HHSC Child Care Search

Violations by category

Supervision & ratios 4
Staff background & training 1

Year by year

Year	Violations	Serious	Main categories
2026	3	2	Supervision & ratios (2), Staff background & training (1)
2024	1	1	Supervision & ratios (1)
2022	1	1	Supervision & ratios (1)

Inspections, investigations & assessments

Mar 24, 2026 Inspection · Deficiencies cited
- Staff background & training Serious
  Primary caregiver is missing four hours of annual training. Primary caregiver has 26 hours of training from the required 30 hours available for review.
  
  HHSC 747.1303(5)(A) — Training Requirements for Primary Caregiver -30 Hours Annual Training
  
  HHSC risk weight: Medium High. Corrected 2026-04-14. Correction verified 2026-04-07.
- Supervision & ratios
  The operation did not have the emergency telephone numbers posted. This was corrected at inspection after inspector completed the emergency telephone number form 7243 and posted it on behalf of the operation.
  
  HHSC 747.401(a)(4) — Posting Requirements-Telephone Numbers
  
  HHSC risk weight: Medium. Corrected at inspection. Corrected 2026-03-24.
- Supervision & ratios Serious
  The operation's fire extinguisher has not been currently serviced. The last time it was serviced was in April of 2024.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2026-04-14. Correction verified 2026-04-07.
HHSC inspection history
May 14, 2024 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The fire extinguisher at the operation has not been serviced for more than a year. Last service tag is dated 4/26/2023. Photo taken.
  
  HHSC 747.5107(b) — Fire Extinguishers Serviced
  
  HHSC risk weight: Medium High. Corrected 2024-06-04. Correction verified 2024-05-21.
HHSC inspection history
Jun 6, 2023 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 15, 2022 Inspection · Deficiencies cited
- Supervision & ratios Serious
  The operation did not practice or document a fire drill for the month of May of this year 2022. This was corrected at inspection after a fire drill was practiced and documented for the operation to become current. During the fire drill, children were observed to safely exit the home within 3 minutes.
  
  HHSC 747.5005(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected at inspection. Corrected 2022-06-15.
HHSC inspection history

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Maria Consuelo Knox, 3604 MOUNTAIN AVE, El Paso, TX 79930-5619 (operation ID 107571, operation number 246452), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, via Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.