Vertical Kids
4222 THOUSAND OAKS DR, San Antonio, TX 78217 · Bexar County
Program
- Type
- Licensed center
- Licensed capacity
- 88
- Ages
- Infant, Toddler, Pre-Kindergarten, School
- Hours
- 06:30 AM-06:00 PM
- Director / administrator
- Tiffany Willis
- Phone
- (210) 802-8272
- Regulated since
- Jan 2, 2024
- HHSC IDs
- Operation 1454498 · number 1781040
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2026 | 1 | 1 | Other (1) |
| 2025 | 2 | 2 | Staff background & training (2) |
| 2023 | 6 | 1 | Safety & premises (3), Records & paperwork (2), Other (1) |
Inspections, investigations & assessments
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Jun 9, 2026 Inspection · Deficiencies cited
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Other Serious
The caregivers in the Toddler room repeatedly stated that there were eight children in care when there were nine. This was corrected at inspection when a secondary count was conducted with the director and the count was updated on the classroom's white board.
HHSC 746.1205(a)(2) — Responsibilities of Caregivers - Know number of children responsible for
HHSC risk weight: High. Corrected at inspection. Corrected 2026-06-09.
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Other Serious
-
Dec 16, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 15, 2025 Inspection · Deficiencies cited
-
Staff background & training Serious
A church employee with an ineligible background check was observed working out of the center. This was corrected at inspection when the person left the building.
HHSC 745.635(2) — AP Background check determination - If ineligible then you must immediately remove subject from operation and confirm to CBCU receipt of notice letter
HHSC risk weight: High. Corrected 2025-12-15. Correction verified 2025-12-16.
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Staff background & training Serious
-
Oct 17, 2025 Assessment · Deficiencies cited
-
Staff background & training Serious
The operation has not paid background check fees.
HHSC HRC42.054 - Required Fees — HRC42.054 - Required Fees
HHSC risk weight: High. Corrected 2025-10-17. Correction verified 2025-10-20.
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Staff background & training Serious
-
Jan 22, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Jun 28, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
-
Dec 19, 2023 Inspection · Deficiencies cited
-
Safety & premises
A fire drill was not conducted in the month of November. This was corrected at inspection when a fire drill was conducted.
HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-12-19.
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Safety & premises
-
Oct 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 9, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 6, 2023 Report · No deficiencies cited
No violations cited on this visit.
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Sep 18, 2023 Inspection · Deficiencies cited
-
Records & paperwork
Three of four children's files audited did not have a health care statement on file.
HHSC 746.603(a)(3) — Children's Records - Health Statement
HHSC risk weight: Medium. Corrected 2023-10-02. Correction verified 2023-10-04.
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Other
One of four children's files audited did not have the physician information on file.
HHSC 746.605(11) — Required Admission Information - Physician Information
HHSC risk weight: Medium. Corrected 2023-09-22. Correction verified 2023-10-02.
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Safety & premises Serious
One of four files audited did not have a signed emergency authorization.
HHSC 746.605(12) — Required Admission Information - Emergency Medical Authorization
HHSC risk weight: High. Corrected 2023-09-22. Correction verified 2023-10-02.
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Safety & premises
Two of four children's files audited did not have emergency contact information. This was corrected at inspection when the director contacted the parents and obtained the necessary information.
HHSC 746.605(6) — Required Admission Information - Emergency Contact
HHSC risk weight: Medium High. Corrected at inspection. Corrected 2023-09-18.
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Records & paperwork
One of three employee files audited did not have educational requirements on file.
HHSC 746.901(2) — Required Personnel Records- Meets Requirements
HHSC risk weight: Medium. Corrected 2023-09-22. Correction verified 2023-09-25.
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Records & paperwork
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Jul 20, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.