Pisd Windermere Elementary Extended Day Program
429 GRAND AVENUE PKWY, Pflugerville, TX 78660 · Travis County
Program
- Type
- Licensed center
- Licensed capacity
- 108
- Ages
- Pre-Kindergarten, School
- Hours
- 02:40 PM-06:30 PM
- Phone
- (512) 594-4830
- Regulated since
- Mar 11, 2013
- HHSC IDs
- Operation 1091350 · number 1497792
- Official record
- HHSC Child Care Search
Violations by category
Year by year
| Year | Violations | Serious | Main categories |
|---|---|---|---|
| 2024 | 10 | 2 | Supervision & ratios (7), Staff background & training (2), Other (1) |
| 2023 | 2 | 1 | Supervision & ratios (1), Other (1) |
| 2022 | 1 | 1 | Supervision & ratios (1) |
| 2021 | 5 | 1 | Supervision & ratios (1), Food & allergies (1), Staff background & training (1), Records & paperwork (1), Other (1) |
Inspections, investigations & assessments
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Apr 30, 2026 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 14, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Oct 11, 2025 Report · No deficiencies cited
No violations cited on this visit.
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May 20, 2025 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 20, 2024 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 6, 2024 Inspection · Deficiencies cited
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Other
One caregiver was unsure of the children's ages in her group when asked or where to locate the information for their ages. This was corrected when I reviewed the children's binder and ages with the caregiver to locate their ages.
HHSC 744.1205(a)(3) — Responsibilities of Caregivers - Know children's names and ages
HHSC risk weight: Medium High. Corrected 2024-11-06. Correction verified 2024-11-20.
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Other
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Nov 4, 2024 Report · Deficiencies cited
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Supervision & ratios
The operation did not have documentation to show that either one of the two directors were present at the operation a minimum of 75% of the program?s operating hours each week or a minimum of 30 hours per week.
HHSC 744.1011 — Director Present During Operating Hours
HHSC risk weight: Medium High. Corrected 2024-11-12. Correction verified 2024-11-18.
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Staff background & training
The operation has a caregiver who is under 18, and not enrolled in a childcare career program who is taking on caregiver tasks and is present where children are during the operating hours when children are in care.
HHSC 744.1107(b)(3) — Caregiver Qualification Age Exemption Attends High School - Enrolled in Approved Child-care Career Program
HHSC risk weight: Medium. Corrected 2024-11-12. Correction verified 2024-11-20.
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Supervision & ratios
One director did not have a timesheet reflecting time spent at the operation, and a second director did not have accurate timesheets reflecting actual time spent at the operation.
HHSC 744.801(4) — Required Records Maintained and Made Available - Employees' Attendance
HHSC risk weight: Medium. Corrected 2024-11-29. Correction verified 2024-11-18.
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Supervision & ratios Serious
The operation was not following conditions as agreed upon on a waiver/variance.
HHSC 745.8311(b) — Waiver/Variance - Comply w/ each condition while in effect
HHSC risk weight: High. Corrected 2024-11-14. Correction verified 2024-11-20.
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Supervision & ratios
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Aug 16, 2024 Inspection · Deficiencies cited
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Supervision & ratios
A director was not listed as a controlling person for the operation.
HHSC 744.305(a)(7) — Report Change in Controlling Person
HHSC risk weight: Medium High. Corrected 2024-08-23. Correction verified 2024-08-20.
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Supervision & ratios
The operation did not have documentation of the electronic smoke alarm system inspection completed annually.
HHSC 744.3615 — Smoke-Detection System Tested
HHSC risk weight: Medium High. Corrected 2024-08-30. Correction verified 2024-08-29.
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Supervision & ratios
The operation did not have an inspection report for the electronic carbon monoxide detection system connected to an alarm/smoke detection system.
HHSC 744.3757(b)(2) — Electronic CO Detection Sys Connected to Alarm/Smoke Detection Sys-Test Documentation Available During Hours of Operation
HHSC risk weight: Medium High. Corrected 2024-08-30. Correction verified 2024-08-29.
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Supervision & ratios
The operation did not have the letter or form from the most recent Licensing inspection or investigation posted.
HHSC 744.401(2) — Posting Requirements- Letter or form from the most recent licensing inspection or investigation.
HHSC risk weight: Medium. Corrected 2024-08-23. Correction verified 2024-08-20.
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Staff background & training Serious
A caregiver who was present with the children during inspection not have an eligible background check. The caregiver left during inspection.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2024-08-16. Correction verified 2024-08-26.
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Supervision & ratios
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Sep 27, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Mar 28, 2023 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 19, 2023 Report · Deficiencies cited
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Other
Based on the DFPS investigation, it was found that caregivers were using their cell phones while providing care to children.
HHSC 744.1203(3)(D) — Personal use of electronic devices, such as cell phones, MP3 players, tablets, and video games
HHSC risk weight: Medium High. Corrected 2023-03-20. Correction verified 2023-03-29.
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Supervision & ratios Serious
Per the DFPS investigation, it was determined that the caregiver was not adequately supervising the children on the playground when a child inappropriately touched another child in care.
HHSC 744.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
HHSC risk weight: High. Corrected 2023-03-20. Correction verified 2023-03-28.
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Other
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Oct 25, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Aug 15, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 23, 2022 Inspection · No deficiencies cited
No violations cited on this visit.
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Feb 20, 2022 Report · Deficiencies cited
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Supervision & ratios Serious
The operation did not report the incident involving a child who was placed at risk. The site director was alerted reagarding the incident Jan 28th via email.
HHSC 744.305(a)(6) — Report Situation Placing Children at Risk
HHSC risk weight: High. Corrected at inspection. Corrected 2022-03-17.
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Supervision & ratios Serious
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Nov 10, 2021 Inspection · No deficiencies cited
No violations cited on this visit.
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Nov 2, 2021 Inspection · Deficiencies cited
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Food & allergies
Observed 64 students in the cafeteria with two caregivers. The children were running around the cafeteria, opening the door for visitors, throwing food and chocolate milk cartons at each other, screaming/yelling and tusseling with each other, and jumping off the stage.
HHSC 744.1203(5) — Responsibilities of Caregivers - Children in Control
HHSC risk weight: Medium High. Corrected 2021-11-02. Correction verified 2021-11-10.
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Other
The two caregivers present did not know how many children they were responsible for. This was corrected when the attendance sheet was completed during dinner.
HHSC 744.1501(b) — Caregiver Responsible for Each Child
HHSC risk weight: Medium High. Corrected 2021-11-02. Correction verified 2021-11-10.
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Supervision & ratios
One caregiver was supervising 44 students in the cafeteria while the other teacher took a group of children to the restroom.
HHSC 744.1601 — Child/ Caregiver Ratio
HHSC risk weight: Medium High. Corrected 2021-11-02. Correction verified 2021-11-10.
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Records & paperwork
Director changes were not reported to Licensing.
HHSC 744.303(4) — Report Change in Director
HHSC risk weight: Medium High. Corrected 2021-11-02. Correction verified 2021-11-10.
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Staff background & training Serious
A staff member supervising a group of children has a pending background check on file.
HHSC 745.641 — AP Background check results - Must receive notification prior to allowing subject to be present at your operation
HHSC risk weight: High. Corrected 2021-11-04. Correction verified 2021-11-12.
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Food & allergies
Get the full file
HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.
Email the request Printable letter (fax or mail)
- Send to
- HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions
Show the letter text
If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.
Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.