Norman M. Thomas Learning Center

1404 S NORTON AVE, Freer, TX 78357 · Duval County

12cited violations

4serious

16inspections & investigations

0enforcement actions

Program

Type: Licensed center
Licensed capacity: 68
Ages: Pre-Kindergarten, School
Hours: 07:30 AM-03:30 PM
Director / administrator: Margarita Sanchez
Phone: (361) 394-6800
Regulated since: Nov 16, 2015
HHSC IDs: Operation 1215981 · number 1600356- 9871
Official record: HHSC Child Care Search

Violations by category

Illness & medication 2
Supervision & ratios 2
Safety & premises 4
Other 4

Year by year

Year	Violations	Serious	Main categories
2026	6	4	Illness & medication (2), Supervision & ratios (2), Other (2)
2024	2	0	Other (2)
2023	4	0	Safety & premises (4)

Inspections, investigations & assessments

Jun 18, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Jun 18, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 14, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
May 14, 2026 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
May 11, 2026 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  Based on the information obtained during the course of the investigation, caregivers in charge of supervising the children did not intervene timely when two children were involved in a physical altercation. One child sustained injuries to the head as a result.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2026-06-09. Correction verified 2026-06-18.
- Other Serious
  Parent was not notified immediately after a child was placed at risk by getting hit in the head and body several times.
  
  HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
  
  HHSC risk weight: High. Corrected 2026-06-09. Correction verified 2026-06-18.
- Illness & medication
  Director did not review and did not sign the completed report, before it was shared with parent.
  
  HHSC 746.705 — Incident/Illness Report Form Signed
  
  HHSC risk weight: Low. Corrected 2026-06-09. Correction verified 2026-06-18.
HHSC inspection history · no longer published by HHSC; kept here
May 11, 2026 Report · Deficiencies cited (self-report)
- Supervision & ratios Serious
  Based on the information obtained during the course of the investigation, caregivers in charge of supervising the children did not intervene timely when two children were involved in a physical altercation. One child sustained injuries to the head as a result.
  
  HHSC 746.1205(a)(4) — Supervision ensures each child?s safety, well-being, including physical proximity and auditory or visual awareness of each child?s on going activity
  
  HHSC risk weight: High. Corrected 2026-06-09. Correction verified 2026-06-18.
- Other Serious
  Parent was not notified immediately after a child was placed at risk by getting hit in the head and body several times.
  
  HHSC 746.307(b)(4) — Parental Communication - Situation that Placed a Child at Risk
  
  HHSC risk weight: High. Corrected 2026-06-09. Correction verified 2026-06-18.
- Illness & medication
  Director did not review and did not sign the completed report, before it was shared with parent.
  
  HHSC 746.705 — Incident/Illness Report Form Signed
  
  HHSC risk weight: Low. Corrected 2026-06-09. Correction verified 2026-06-18.
HHSC inspection history
Nov 14, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Nov 14, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 6, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here
Feb 6, 2025 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Feb 7, 2024 Inspection · Deficiencies cited
- Other
  The Consumer Product Safety form was last reviewed on January 3, 2023.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2024-02-14. Correction verified 2024-02-26.
HHSC inspection history
Feb 7, 2024 Inspection · Deficiencies cited
- Other
  The Consumer Product Safety form was last reviewed on January 3, 2023.
  
  HHSC 746.4135(b) — Children's Products- Annual Certification
  
  HHSC risk weight: Medium. Corrected 2024-02-14. Correction verified 2024-02-26.
HHSC inspection history · no longer published by HHSC; kept here
Apr 5, 2023 Inspection · Deficiencies cited
- Safety & premises
  Fire drills were last conducted on January 2023.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-04-10. Correction verified 2023-04-06.
- Safety & premises
  Emergency evacuation and relocation diagram did not include the relocation site after children safely exit the builing, the two paths to exit the builing, and the severe weather relocation site.
  
  HHSC 746.5207(a) — Emergency Evacuation and Relocation Diagram
  
  HHSC risk weight: Medium High. Corrected 2023-04-10. Correction verified 2023-04-28.
HHSC inspection history
Apr 5, 2023 Inspection · Deficiencies cited
- Safety & premises
  Fire drills were last conducted on January 2023.
  
  HHSC 746.5205(1) — Fire Drill Monthly - Exit in 3 Minutes
  
  HHSC risk weight: Medium High. Corrected 2023-04-10. Correction verified 2023-04-06.
- Safety & premises
  Emergency evacuation and relocation diagram did not include the relocation site after children safely exit the builing, the two paths to exit the builing, and the severe weather relocation site.
  
  HHSC 746.5207(a) — Emergency Evacuation and Relocation Diagram
  
  HHSC risk weight: Medium High. Corrected 2023-04-10. Correction verified 2023-04-28.
HHSC inspection history · no longer published by HHSC; kept here
Apr 27, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history
Apr 27, 2022 Inspection · No deficiencies cited

No violations cited on this visit.

HHSC inspection history · no longer published by HHSC; kept here

Get the full file

HHSC publishes inspections, investigations and assessments from October 2017 onward, with each cited deficiency and its risk weight. Investigation narratives, complaint files and older history require a public information request. The Texas Public Information Act (Texas Government Code Chapter 552) gives anyone the right to ask. You don't have to say why.

Email the request Printable letter (fax or mail)

Send to: HHSC Open Records Coordinator, MC-1070 · OpenRecordsRequest@hhs.texas.gov · fax 512-424-6586 · 4601 W. Guadalupe Street, Austin, Texas 78751-3146 · agency instructions

Show the letter text

Letter text

Dear Open Records Coordinator,

Under the Texas Public Information Act, Texas Government Code Chapter 552, I request copies of the following Child Care Regulation records for Norman M. Thomas Learning Center, 1404 S NORTON AVE, Freer, TX 78357 (operation ID 1215981, operation number 1600356- 9871), for January 1, 2019 to the present:

1. Every inspection, assessment and investigation report, including the deficiencies cited and the operation's corrective actions.
2. Every complaint and self-report intake and its finding.
3. Every corrective or adverse action (evaluation, probation, suspension, revocation, denial, administrative penalty) with related correspondence.
4. Every plan of action or correction the operation submitted, and HHSC's response.

I understand that information made confidential by law (for example the identities of children, families and reporters) may be redacted; please release the remainder. Please provide the records electronically by email. If the cost will exceed $40, please send me an itemized estimate first.

Thank you,

[Your name]
[Email] · [Phone]

If something is happening now, report a concern to HHSC Child Care Regulation. For suspected abuse, contact your county child protective services or law enforcement.

Source: Texas Health and Human Services Commission, Child Care Regulation datasets on data.texas.gov. Last read Oct 1, 2026. Violation text is HHSC's own wording. The categories are ours, added to help you scan. About this data.